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Project Manager - Accident Repairs - Mobility Customer Service

Siemens

Siemens

Customer Service, Operations
Sacramento, CA, USA
Posted on Dec 16, 2024

Job Description

Job ID

443378

Company

Siemens Mobility, Inc

Organization

Mobility

Job Family

Customer Services

Experience Level

Experienced Professional

Full Time / Part Time

Full-time

Contract Type

Permanent

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is a global leader in electrical engineering and electronics. By uniting innovative technology and the expertise of dedicated people, Siemens is able to bring to market the most comprehensive range of new ideas and innovations for Rail Vehicle Refurbishments. Siemens Rolling Stock Customer Service focuses on the design, systems integration and refurbishment of light rail vehicles, locomotives, coaches and trainsets.

The Project Manager will be responsible in completing Rolling Stock Customer Service projects ranging from $200k to $3M in value and durations from six (6) to nine (9) months. The Project Manager will be the key participant during the projects' execution and is responsible for various work packages within the main project execution during phases including proposals, planning, design, procurement, manufacturing, commissioning, and customer acceptance. Duties include directing resources in a matrix structured organization, while meeting goals for customer satisfaction, cost, schedule and quality. The Project Manager will have communication to internal and external customers for aspects related to the assigned working packages of the project. This position reports to the Program Manager of Light Rail refurbishments. This role will be based in Sacramento, CA.

What your day-to-day will look like:

• Planning and execution of all operation goals and tasks established for the project.

• Proactively handle the assigned working packages such as contractual work, document control and participates in design meetings with the customer.

• Lead internal meetings and supervise action items with internal partners for the assigned working packages.

• Collaborate with engineering teams to assess repair needs, troubleshoot issues, and recommend technical solutions.

• Lead customer meetings and negotiation for changes in scope, cost and schedule and take minutes of the meeting with action items.

• Supervise and control project scope, schedule, budget, risks and work that support business goals in collaboration with senior management and partners.

• Optimally communicate and handle work package and sub-project expectations to team members and customers in a timely and clear fashion.

• Coordinate the collaborative work between different Siemens entities to deliver a complete integrated product which fulfills the customer requirements for a contract including both rolling stock and customer services scope.

• Develop and deliver monthly project reports, customer progress reports, customer change proposals, and presentations to management and internal / external customers.

• Identify and resolve issues/conflicts within the project team.

• Support customer sales channel activities


To thrive in this role, you have:

• Bachelor’s degree in Engineering, Project Management, or a related technical field. In lieu of degree Siemens or PM experience will be considered.

• Minimum of 2+ years of PM experience.

• Ability to handle multiple activities in an exciting fast paced environment.

• Ability to travel 10%.

• Setting you apart from others would be minimum of 3 years of experience in project management, with a focus on transportation systems, rail, or heavy industrial equipment manufacturing or repair. Technical experience in mechanical engineering, electrical engineering is helpful and PMP or PM@Siemens certification would be really great.


Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.

• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.

• We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.

• Solve the world's most significant problems – Be part of exciting and innovative projects.

• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!

• Employee perks and discounts in addition to our 401k match and generous Paid Time Off.


Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html. The base salary range for this position in Sacramento, CA is $110,000 - $129,300. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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