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Pharmacy Assistant - Shipping and Receiving

Shoppers Drug Mart

Shoppers Drug Mart

Mississauga, ON, Canada
Posted on Nov 1, 2025

Location:

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Basic Function

The Pharmacy Assistant – Shipping and Receiving at SDM Specialty Health Services is responsible for the efficient picking, checking, packing, receiving, and shipping of customer orders in accordance with Standard Operating Procedures .

Nature and Scope

The Pharmacy Assistant – Shipping and Receiving receives, checks, stages, and ships drugs, medical supplies, and patient materials following the Standard Operating Procedures (SOPs). The Pharmacy Assistant – Shipping and Receiving is also responsible for performing other duties such as general housekeeping, inventory checks, and quality assurance checks. The work is performed according to established practices and procedures and is of a routine nature. The Pharmacy Assistant – Shipping and Receiving will assist the Pharmacy Operations Lead in the performance of their responsibilities and assume additional duties as directed.

What You Will Do

Receiving

  • Receive and unload incoming products and compare information on packing slips with purchase orders to verify shipment accuracy.

  • Sort, count, package, label, and unpack received inventory.

  • Inspect shipments for damage, loss, or defects, and notify the Pharmacy Operations Lead of any findings.

  • Accurately receive, sort, pack, and ship orders.

  • Replenish shelves in the pharmacy and packaging areas.

Material Handling

  • Review Picking Request worksheets and verify that patient details match the drug product pharmacy label.

  • Verify if bundling of supplies is required with the drug order.

  • Manage inventory of supplies and packing materials.

  • Enter data into inventory and logistics software programs.

  • Identify damaged, lost, or missing merchandise and notify the Pharmacy Operations Lead immediately.

  • Check courier options and create shipping labels to ensure appropriate transit time and cost efficiency.

  • Pack drug and/or supply orders in accordance with relevant procedures and standards.

  • Maintain a safe and clean work environment by keeping shelves, packaging areas, fridges, freezers, and workstations neat and orderly, complying with all procedures, rules, and regulations.

Shipping

  • Prepare orders by processing requests and supply orders, pulling materials, packing boxes, and placing orders in the delivery area.

  • Enter data into inventory and logistics software programs.

  • Package and ship orders in accordance with SOPs, packaging guidelines, and accepted practices.

  • Load pharmacy orders and transport them to the receiving area for courier pick-up.

  • Replenish and rotate the stock of packaging materials in the pharmacy, refrigerator, and freezer.

What You Will Need

Skills: Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills, Dependability.

Requirements:

  • High school diploma.

  • Ability to lift up to 45 lbs.

  • Strong verbal, written, and interpersonal communication skills.

  • 95% of work is performed while standing. Approximately 75% of this time involves bending, reaching, climbing, pulling, pushing, and lifting objects up to 45 lbs.

  • The physical environment is a clean, quiet pharmacy area.

  • The position involves a routine work pace with a moderate degree of pressure.

  • Flexibility and adaptability to changes in responsibilities based on business needs, including rotational shifts and occasional weekends.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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