Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

We are hiring a Senior Director, Digital Health Product & Strategy to lead the planning and execution of high priority digital health projects within the Health and Wellness space.

Reporting to the VP, Digital Health, the Senior Director will be accountable for integration of external partners and internal health assets with PC Health, a customer facing health & wellness platform. PC Health is the digital front door to health for all Canadians, empowering users to better access, navigate and manage their healthcare needs. The Senior Director will be accountable for key business vendor partner relationships and work closely with our pharmacy and healthcare business leads, as well as the operations, data & analytics, and information technology teams to identify, structure and guide digital health opportunities into viable solutions. The Senior Director will use customer insights and analytical models to assess opportunities and determine the impact of innovative digital health initiatives.

What You'll Do:

• Own and manage components of the digital health product roadmap and relevant vendor partner relationships including digital pharmacy, pharmacy services scheduler and Lifemark digital experience
• Focus on technical integrations to PC Health that drive enterprise value
• Lead the development and management of detailed execution plans across cross-enterprise, cross-functional teams both centrally and with key partners
• Lead day-to-day coordination of large cross-functional, cross-enterprise digital health projects and initiatives, resolving issues as needed
• Be accountable for execution and meeting product roadmap timelines and targets
• Drive user acquisition and engagement through product roadmap decisions, using customer insights and user feedback wherever possible
• Identify strategic opportunities in the digital space related to pharmacy and healthcare and support build out and implementation
• Make strategic decisions based on complex data and information
• Be the subject matter expert in digital health, as well as relevant regulatory and industry developments

What You'll Need:

• University degree with a concentration in Health Sciences and/or engineering, preferred
• 5+ years’ experience in strategic planning and execution in the healthcare sector preferred
• Strong background in digital health, product management and technical execution
• Experience specifically with service booking platforms and systems an asset
• Excellent oral and written communication skills
• Ability to work within a dynamic rapidly growing and evolving environment
• Ability to work with cross-functional departments in a matrixed organization to achieve business goals
• Ability to support negotiations and partnerships with external vendors and business partners
• Ability to understand healthcare regulatory frameworks and healthcare ecosystem
• Demonstrated analytical and problem-solving skills, combined with well-developed communication and interpersonal skills

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

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