Senior Manager, Pharmacist-Led Chronic Disease Management
Shoppers Drug Mart
Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.
Location:
243 Consumers Road, Toronto, Ontario, M2J 4W8At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.
Why this role is important?
Senior Manager, Pharmacist-Led Chronic Disease Management
In this role, you will be accountable for designing, implementing and managing programs to support our overall growth strategy in chronic conditions with a focus on Diabetes care.
You will support the day-to-day management of testing programs across the country; liaising with cross-functional teams to build and manage valuable pharmacy services for patients. You will take the lead on developing comprehensive care offerings that speak to the unique needs of patients with chronic conditions (primarily Diabetes). Across these priorities, you will work collaboratively with teams to understand and address the unique needs of our patients to improve their experience, health outcomes, and market share. Reporting to the Director, Pharmacist-Led Chronic Disease Management, this role will be instrumental in transforming how Shoppers Drug Mart and Loblaw pharmacies are viewed in consumers’ minds as a leader in chronic disease care.
What You'll Do:
Design, implement and manage comprehensive care offerings for patients with chronic conditions (primarily Diabetes)
Support development and day-to-day management of chronic disease management programs
Work closely with Operations and other internal stakeholders for enablement of enhancements and to ensure safe and efficient service delivery. This includes overseeing system set up, pricing strategy, development of practice and communications tools
Proactively work with stakeholders and partners to expand program reach, value and consumer consideration
Manage the ongoing business reporting and financial updates for your portfolio to key stakeholders and the Executive team
Work closely with Professional Affairs to maintain updated regulations relating to pharmacy services by province and implementing the requirements in future programs
Work closely with technology partners to bring the necessary tools and technology required to support future programs
What You'll Need:
University degree in Business, Healthcare, Finance or Marketing; MBA or equivalent Master degree is an asset
5-8 years of relevant Healthcare / Pharmacy experience; experience in pharmacy service programs preferred
Experience working in a regulated environment and collaborating with Legal, Regulatory and Professional Affairs teams and processes
Proven capacity to drive results without authority and ability to build collaborative relationships cross-functionally; actively engaging and influencing internal and external stakeholders
Strong organizational, interpersonal and communication skills; ability to interpret and present results (both written and verbal) in an engaging, meaningful way for internal users
A creative thinker who is comfortable working with ambiguity, ability to multi-task, prioritize workload and work in a fast- paced environment
Provides solutions by using imaginative approaches where constructive thinking and innovation are required
Knowledge in financial analysis and modeling; ability to build financial business cases and reporting / analytics capabilities is an asset
Extremely proficient in the use of Power Point, Excel, Word
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:
Full timeType of Role:
RegularShoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.