Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

10 Deware Drive, Moncton, New Brunswick, E1H 2S6

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Why is this role important:
The Director of Operational Services is a National position to ensure operational practices are aligned to a common operating process. This candidate will be responsible for budgeting and reporting Labour, Shrink, Inventory Control, Operational Systems updates, Store Communication, Air Traffic Control, Operational Policies and Procedures.

What you'll do:

• Labour Management: as the primary contact for labour, you have the responsibility to manage and report all aspects of this metric, including driving common operational practices to improve productivity.

• Liaise with Merchandising and Operational around execution of the merchandising plans.

• Review and assess operational improvement plans to improve Shrink, Labour, Inventory Control and other operational initiatives.

• Monitor all Loblaw Companies Limited developed programs to ensure RCWC/National Wholesale is aligned nationally to implement.

• Scorecard management on Labour, Front End, Shrink, and Availability performance

• Update and manage Operation manuals, toolbox support forms and all other Operational support initiatives.

• Other responsibilities and duties as required.

• Building and leading diverse teams that foster a workplace of inclusiveness and belonging.

What you bring:

• Post secondary education or equivalent experience

• Proven ability in store operations

• Good communication skills – both verbal and written

• Strong analytical, interpersonal, and leadership skills

• Must have past experience in store operations

• Ability to meet deadlines and deliver accurate reporting

• Availability to work varied hours based on the needs of the business.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.