Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

10 Deware Drive, Moncton, New Brunswick, E1H 2S6

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Why is this role important :
Reporting to the Production Team Lead, the Pharmacy Assistant will support the pharmacy's overall operations, including communicating with client pharmacies, coordinating with vendor and support teams, dispensing medication, and assisting in the dispensary's maintenance.

What you'll do:

• Practice within federal/provincial, regulatory/legal requirements, provincial Code of Ethics, Standards of Practice, and Policies, demonstrating professional integrity and acting to uphold a high level of professional standard of practice

• Ensure all privacy requirements are met, including customer confidentiality and consent management

• Ensure the accuracy of all prescriptions dispensed

• Maintain all records required by legislation, standards of practice, and policy, such as customer records and narcotic and controlled drug records.

• Provide timely and favorable resolutions to customer needs and requests from other partners.

• Promote Pharmacy campaigns, programs, and services as appropriate

• Control access to the dispensary concerning inventory and patient confidentiality

• Review and maintain Workflow Queues regularly

• Review of stock to identify expired inventory

• Oversight of current stock levels and medication orders from wholesaler

• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies as necessary is completed

• Ensure proper preparation, packaging, distribution, and storage of all inventory, including those that require special handling and training

• Ensure the dispensary reflects an appropriate image of the Pharmacy as a safe, organized, and efficient workplace

• Ensure inventory is placed in proper areas

• At shift change, communicate all outstanding issues to corresponding team members.

• Ensure all Pharmacy team members comply with internal policies

• Involvement with financial reports as appropriate

• Identify and report business-building opportunities, both internally and externally, and take action where appropriate.

• Read and action store communications on in-store web

• Report and raise Pharmacy Incidents for medication or privacy incidents (actual and near-misses)

• Ensure the pharmacy team works cohesively to complete necessary activities

• Support ongoing training for all Pharmacy team members

• Commitment to promoting a workplace of inclusiveness and belonging

What you bring:

• Independent thinking and decision making - make decisions when dealing with issues or problems

• Plan, coordinated, and delegated assignments and provided coaching to Pharmacy colleagues

• Proven ability to drive and build the business, lead by example, and support enterprise programs

• Prioritize activities quickly in response to changing initiatives

• Good verbal and written communication skills

• Commitment to providing exceptional customer service

• Superior customer relations skills and a good sense of professionalism

• Strong problem-solving skills, including experience formulating and implementing action plans

• Personal solid computing skills and knowledge of Pharmacy systems are definite asset

• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment for all colleagues. Complete mandatory training and voluntary continuing education workshops as needed

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.