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Head Pharmacy Tech Assistant

Shoppers Drug Mart

Shoppers Drug Mart

Carling, ON, Canada
Posted on Sunday, November 19, 2023

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.


1309 Carling Ave, Ottawa, Ontario, K1Z 7L3

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Head Pharmacy Technical Assistant

We are looking for a Head PTA to join our team.

In addition to the duties required of a PTA, the Head PTA is also responsible for managing the schedule based on pharmacy needs. They must also implement the protocols required by the OPQ and maintain the appropriate standards. They are also in charge of training new employees, and hiring with the pharmacist-owner.

The candidate must have a short- to long-term vision for the management of the pharmacy in collaboration with the pharmacist-owner. They must be able to maintain a conducive work environment and appropriate customer service.

Management experience is an asset, as is experience as a PTA.

Come and work in a pharmacy as Head Pharmacy Technical Assistant. We’ll count on your dedication to the patients. In this position, you will learn new skills and help the pharmacy team improve patient health and care for people in your community.


  • Ability to prioritize numerous tasks in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Commitment to offering excellent customer service and patient care
  • High professional standards and disposition, and a high degree of patient confidentiality
  • Able to make informed decisions and demonstrate problem-solving skills
  • Proficient IT and data-entry skills


  • Experience working in a retail pharmacy
  • Experience as a pharmacy technical assistant
  • Familiarity with Assyst-Rx software

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:


Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.