Shoppers Drug Mart
Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.
Location:1632 14Th Avenue N.W., Unit 1790, Calgary, Alberta, T2N 1M7
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.
Why this role is important?
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store objectives and excels in customer service.
DUTIES & RESPONSIBILITIES:
Leads by example and ensures that cashier staff demonstrate our CORE Values
Interviews and recommends final candidates for hiring cashiers
Ensures cashiers complies with all Store Standards
Schedules cashier staff hours, days off and vacations within established guidelines
Trains employees in job functions and provides on-going coaching and instructions
Assists with completing performance reviews of cashier staff in conjunction with the FSM
Ensures exceptional customer service is provided beyond expectation
Ensures employees present proper image to the public in accordance with Uniform Policy
Ensures cashiers ask for PC Optimum Card during each transaction
Promotes all company initiatives of PC Optimum, fundraising with customers and employees
Is responsible for cash focused promotions/offers
Ensures all cashiers are aware of weekly promotions and scanning code of practice
Ensures lottery trays are to standard, locked, follow legislative lottery policy
Performs clerical/banking duties
Assists with all coin orders, resolves all discrepancies with cash and coin orders
Maintains cash office / safe following Store Standards
Prints transaction exception report weekly identifying variances
Prints cash over/ short weekly; identifies and investigates variances
Knowledge of charge accounts as applicable
Ensures all loss prevention systems and procedures are performed according to Standards
Ensures procedures regarding parcel checks are adhered to
Planning, Judgement and Decision Making
Independent thinking and decision making when dealing with issues related to customer’s requests
Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions
This position requires the ability to act upon tasks and goals outlined by management
Supervisory and labour management experience
Experience with retail/grocery and cash handling
Superior interpersonal skills
Efficient time management ability
Financial analysis ability
Strong verbal and written communication skills
Effective organization and planning skills
Commitment to providing exceptional customer service
Ability to work flexible shifts which may include nights and weekends
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You’ll Succeed:
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:Full time
Type of Role:Regular
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.