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Assistant Front Store Manager

Shoppers Drug Mart

Shoppers Drug Mart

Toronto, ON, Canada
Posted on Sunday, November 19, 2023

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.


486 Front Street West, Unit LG12, Toronto, Ontario, M5V 0V2

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?


To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.



  • Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability

  • Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom

  • To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity

  • Ensures staffing levels are adequate to effectively operate the business


  • Complies with Human Resources Standards

  • To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy

  • Maintains wage administration within SLPH guidelines

  • Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values


  • Planning, Judgement and Decision Making

  • Planning and preparation for Inventory Management

  • Use judgment and decision-making skills to control expenses

  • Provides effective leadership and ongoing mentorship and ensures development of all staff

  • Efficient time management skills

  • Able to prioritize activities quickly in response to changing initiatives

  • Effective organization and planning skills


  • Previous retail management experience

  • Demonstrated ability to drive the business, led by example and support corporate programs

  • Works effectively with management team

  • Superior interpersonal, coaching and communication skills

  • Business and financial acumen

  • Relationship builder with key internal and external agencies



Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:


Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.