Manager, Revenue Operations - EU / UK
Shift4 Payments
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
We are seeking a Manager, Revenue Operations – EU/UK, to lead and support a team responsible for reconciliations, financial reporting, and stakeholder management. This role will oversee the accurate and timely execution of reconciliation processes, balance monitoring, statement preparation, and audit support, while driving process improvements to ensure compliance with internal standards and deadlines.
Responsibilities will include:
- Supporting the team to make sure all reconciliations are performed correctly and in a timely manager, these include:
- Merchant and PSP balance reconciliations
- Revenues and commissions paid to PSPs
- Ensuring issues identified during reconciliations are reported to the relevant teams, adequately logged into our internal systems and resolved
- Supporting the team with negative balances monitoring, statement preparation and debt collection
- Updating the Finance teams on activities that occurred during the month and matters requiring their attention
- Computation and recharging of custom Merchant fees
- Assisting with the compilation of ad hoc and monthly reports for onward distribution to key stakeholders
- Liaising with internal and external stakeholders on queries and operational issues which may arise
- With Merchants & Partners to assist them in balance details and report walkthroughs
- With the business development and account management teams regarding any custom processes and/or reports required
- Implementing and improving processes as required to ensure SLAs and KPIs are achieved
- Assisting the team with handling audit requests to ensure efficient audit engagements
- Providing assistance when required on ad hoc business requests and projects
Candidates must haves:
- Possess a Banking or Finance Degree
- Have a minimum of 3 years of work experience in a similar position
- Possess good leadership skills
- Previous experience within the Financial Services or Gaming Industry would be ideal
- Excellent written and verbal communication skills demonstrating good command of the English language
- Excellent numerical skills and proficient in Microsoft Office programs, mainly Excel
- Be highly organized, able to work on own initiative, and have excellent attention to detail
- Be a team player, flexible, and able to meet strict deadlines
- Be able to work in a fast paced environment
- Conversant with IT systems
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.