The Staff Program Planner will be responsible for assisting the PMO with project-related responsibilities including Program Planning, Scheduling, Reporting, Creation of Program Trackers, Artifacts, Day 1 Go Live activities, Meeting Minutes, Change Controls, Closure, and other documentation, as well as assisting with Portfolio-level analysis.

Responsibilities:

• Work under supervision of Manager, Corporate Planning & Support, Program Directors to help deliver projects on-time, within scope/budget, and with the appropriate level of documentation
• Assist with developing and maintaining program schedules in Smartsheet/Monday and other PMO platforms to monitor and track progress and stay abreast of changes to the plan
• Document changes to the project scope, project schedule, and project costs under supervision of Program Directors
• Analyzes the schedule for impacts to the Program Events and intermediate milestones
• Understands cross functional interdependencies within a timeline
• Generate critical path analyses and support for program decision points and escalation
• Measure project performance using appropriate tools and techniques
• Report and escalate Risks/Issues to Program Director as needed
• Help manage the relationship with the internal and external clients and all stakeholders
• Use strong and independent business judgment in making decisions about risks, issues, and escalations
• Create and maintain comprehensive project documentation
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Assist with Project financial reporting/ analysis
• Develop spreadsheets, diagrams and process maps to document needs

Required Qualifications:

• 2 years of project planning, consulting, and/or business-intelligence experience
• Must demonstrate initiative and professional written and verbal communication/approach to drive team performance
• Solid organizational skills including attention to detail
• Must be able to multitask effectively and autonomously problem solve.
• Must be able to work independently and as part of a cross functional team.
• Ability to communicate effectively with technical resources and those with a non-technical, business background.
• Must have experience in developing program/project level schedules
• Must have great technical acumen with the ability to use and learn new technologies

Preferred Qualifications:

• Experience in Financial Technology (FinTech) and/or Payments is a plus.
• Prior experience in project coordination or planning support.
• Familiarity with Agile or other project management methodologies.
• Experience in managing internal projects or supporting cross-functional teams.

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