Solutions Architect
Shift4 Payments
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
As a Solutions Architect, you will:
• Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our solutions;
• Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of Shift4 products and services, emphasizing how Shift4 can help their business grow (Pre-sales activities);
• Obtain high level understanding of the customers’ day to day processes, payment activities & needs;
• Work with different internal teams (such as Product, sales, marketing, operations & support);
• Serve as a key contributor for current and future products and marketing strategies by collecting feedback from customers and market knowledge;
• Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the Shift4 best solution;
• Identify & build customized solutions for strategic customers and manage their delivery;
• Be actively involved in analysis, solution design, client communication and implementation.
Requirements:
• At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager, at a global company.
• Working knowledge of card present payment ecosystem, including parties involved, their responsibilities and expectations
• Knowledge & Experience in the online payment processing industry
• Knowledge of the UK and Irish payment processing industry
• Technical/Engineering background or engineering education
• Proven experience in analysing and defining requirements and building tech based solutions
• Exceptional communication and presentation skills (written and verbal, internal and external)
• Ability to work in a fast pace environment
• Strong sales capabilities and experience in customer facing teams
• Execution skills in a matrix environment
• Ability to travel (every 6-8 week, ~15%)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.