Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a seasoned Administrative Assistant to join our growing global team at Sectigo.

The Administrative Assistant II contributes and supports the company towards its exponential growth. This individual thrives in a fast-paced environment and maintains a positive outlook regardless of what the day brings. This individual also provides personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.

This is a full-time and in-office position, working 5 days a week from our Scottsdale, Arizona office.

Here are the core functions, responsibilities, and expectations for this role:

Office Management Responsibilities:

• The position requires predominant front reception desk presence while managing day-to-day office activities.
• Greet and welcome clients by providing exemplary customer service.
• Maintain visitor log to ensure security of the office.
• Manage cleanliness, availability, and organization of office supplies and kitchenette necessities (Daily Task).
• Manage office lunches, as Admin for the office lunch program.
• Coordinate special in-office meetings as they occur, including catering orders, meeting materials set up, etc.
• Answering, screening, and forwarding incoming phone calls.
• Performing other clerical tasks such as filing, shredding, photocopying, and faxing as needed.
• Providing basic and accurate information to guests and employees through multiple communication channels.
• Coordinate and assist with planning internal and external events with the lead Executive Assistant.
• Overseeing and managing all communication with vendors, distribution, and shipment services to the corporate office in Scottsdale.
• Maintaining safety and hygiene standards of the reception area.
• Managing meeting room availability.
• Partner with People Operations Team for on-boarding and separation processes including preparing desks, managing office access, and updating office organization.
• Manage relationship with real estate company to coordinate building maintenance, building emergency management and parking spots.

Administrative Support Responsibilities:

• Assisting the Lead Executive Assistant with scheduling, calendar, travel and events as needed for the Executive Leadership Team.
• Provide administrative and clerical support to relieve department managers or staff of administrative details.
• Run errands/deliveries as needed.
• Handling queries and complaints via phone, email, and general correspondence.
• Help coordinate requests and client meetings with staff when required.
• Calendar and meeting coordination as requested and assigned.

Delivery and Fulfillment Responsibilities:

• Install security certificates on hardware tokens according to industry and company compliance requirements.
• Maintain quality assurance over the workflow process. Attention to detail is a must.
• Note inventory levels and alert supervisor to potential issues.
• Manage marketing materials and swag with shipment requests.

Other duties as assigned and related to the nature of this role and company initiatives.

Qualifications

Education:

• High school diploma or equivalent experience and above is required. A bachelor’s degree is preferred.

Experience:

• Minimum of 3+ years of experience in an administrative function is required. The ideal candidate should have 5 to 7+ years of experience providing executive level of administrative support.
• Proficient in Microsoft office Suite, especially with Outlook for scheduling globally (multiple time zones).
• Knowledgeable with managing office equipment (printers, phone systems, printers, fax machines, and etc.).
• Superior customer service and telephone etiquette is required.
• International travel planning experience is strongly recommended.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Present a professional appearance (attire, work area, communication both written and verbally etc.).
• Excellent organizational and communication skills both written and verbally.
• Able to multi-task and is a detail oriented.
• Ability to exhaust resources when troubleshooting opportunities is needed.
• Excellent time-management skills and ability to prioritize.
• Able to develop good customer relations by listening and understanding needs and providing the right solutions.
• Collect the necessary information to make a sound decision based on facts and available resources.
• Ability to thrive and adapt in a fact paced environment, along with being able to adjust approach quickly and effectively to changing circumstances and new priorities.
• Reliable transportation required.
• Ability to lift up to 25 lbs as required based on business needs. Usage of the office cart is required.

Additional Information

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.