Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a Manager, Disaster Recovery to join our growing global team at Sectigo.

The Manager, Disaster Recovery will engage with a team of highly technical System Engineers, Architects, and Site Reliability Engineers that deploy, manage, and maintain our cloud and data center environments. This individual possesses a solid technical background and be capable of guiding teams in designing disaster recovery programs.

This is a full-time and remote position based in the U.S., unless the individual lives within 35 miles from a physical Sectigo office to work in a hybrid model (3 days a week from our office).

Here are the core functions, responsibilities, and expectations for this role:

• Develop, coordinate, and implement disaster recovery programs.
• Conducting risk assessments and identifying potential threats to IT systems.
• Lead and direct the team’s strategy to achieve operational or functional targets, SLAs, and objectives with measurable contribution towards the achievement of immediate and short-term results for the team.
• Establish and communicate organization and team goals that support and advance team and organization objectives; RTO/RPO, establish metrics or other performance measures to track progress, accomplishments, and opportunities.
• Understand, train and explain policies, best practices, and organizational procedures within immediate area of responsibility to key stakeholders within and outside of the team.
• Ensuring backups of critical data and applications are performed regularly.
• Plan and manage drills and training for staff to ensure effective disaster responses.
• Establish and maintain comprehensive disaster recovery documentation.
• Other duties as assigned and related to the nature of this role and company initiatives.

Qualifications

Education:

• Bachelor’s Degree or equivalent work experience, or certifications is strongly preferred.

Experience:

• Minimum of 5+ years of experience with Business Continuity + Disaster Recovery.
• Minimum of 2+ years of experience in a managerial and/or supervisory capacity while leading a productive team and managing business continuity and disaster recovery events and/or incidents.
• Expertise in process development and improvement, internal consulting and providing compliance requirements and recommendations.
• Experience with DR products, such as Rubrik preferred.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Excellent written and verbal communication skills
• Ability to explain technical concepts to technical and non-technical business personnel.
• Expertise in internal project consulting and providing compliance requirements.
• Must be able to work independently with minimal supervision.
• Ability to work a flexible schedule based on department and company needs.
• Ability to be on call 24x7.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.