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Manager, Regulatory Compliance Support

Scotiabank

Scotiabank

Customer Service, Compliance / Regulatory
Bogotá, Bogota, Colombia
Posted on Dec 10, 2025

ID de la solicitud: 242808

Gracias por tu interés en ScotiaGBS, el mejor campus de Bogotá.

Únete a un equipo ganador con un propósito claro, comprometido con el logro de resultados en un entorno inclusivo y de alto desempeño.

Purpose

Contributes to ensure strict adherence to all local and global regulatory requirements during the development and implementation of the Fraud Transformation Program. This role serves as a critical liaison between local compliance units and the operational oversight direction of fraud, ensuring seamless communication and coordination.

Accountabilities

• Champions a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Ensures full compliance with all local and global regulatory requirements throughout the development and implementation of the Fraud Transformation Program.

• Act as the primary point of contact with local compliance units, facilitating communication between them and the IB Fraud Program direction.

• Coordinate with various departments to ensure regulatory requirements are integrated into operational processes.

• Immediately notify and escalate any regulatory impacts that may delay or alter the scope of the project.

• Develop and maintain a robust escalation process to address regulatory issues promptly.

• Provide regular updates to the project leader on the development of the regulatory framework of the plan until its completion.

• Prepare detailed reports and presentations for senior management and stakeholders on regulatory compliance status and progress.

• Maintain comprehensive regulatory library of all regulatory compliance activities and decisions.

• Support local compliance teams to ensure accurate data is available to them, allowing timely reporting to regulatory bodies as required.

• Promote a culture of compliance within the organization through regular communication and awareness initiatives.

• Communicate potential regulatory risks and develop mitigation strategies to IB Fraud Program leadership.

• Monitor changes in regulatory requirements and assess their impact on the organization’s operations.

• Develop and maintain productive relationship with key business leaders and other stakeholders internal and external to the organizations such as Risk Management, IT partners, product groups and external partners.

• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

• Champions a high-performance environment and contributes to an inclusive work environment.

Reporting Relationships

Primary Manager: • Director, IB Fraud Program
• Direct Reports: • No Direct Reports
Shared Reports • No Shared Reports



Dimensions

• IB responsibility with all IB business units supported.
• In-depth understanding of international banking regulations and compliance standards.
• Stay updated on changes in regulatory requirements and assess their impact on the organization.
• Maintain comprehensive documentation of all compliance activities and decisions.
• Ensure accurate and timely reporting to with regulatory bodies as required.
• Ensure that compliance activities support a positive customer experience.
• Balance regulatory requirements with operational efficiency and customer satisfaction.


Education / Experience / Other Information

• Bachelor’s Degree in relevant subject matter (e.g. Legal, Regulatory Compliance Background)
• Master’s Business Administration or relevant Graduate studies an asset
• Understanding Banking system/processes and general payments ecosystem
• Experience in regulatory requirements for risk management
• Bilingual fluency in both English and Spanish mandatory
• Must be self-motivated, energetic and results-oriented and be committed to adding value to the organization
• In addition, the idea candidate would possess:
o Creative, out-of-the-box thinker, strong analytical and problem-solving skills
o Excellent verbal, written and presentation skills
o Excellent organizational and leadership skills
o Highly flexible and able to adapt quickly to changing priorities
o Experience with Financial Industry Regulatory Bodies is an asset


Working Conditions
• Work in a standard office-based environment; non-standard hours are a common occurrence with limited travel globally as required.


Ubicación(s): Colombia : Bogota : Bogota

ScotiaGBS forma parte del grupo de empresas de Scotiabank ubicado en Bogotá, Colombia, y fue creado para apoyar diversos procesos del Banco y el desarrollo y ejecución de su estrategia global de servicios en 15 países de las Américas. Está compuesto por 7 unidades de servicio. Ofrecemos un ambiente de trabajo inclusivo y positivo, además de ventajas competitivas.

En ScotiaGBS, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en ScotiaGBS; sin embargo, solo contactaremos a quienes hayan sido seleccionados para una entrevista.