Purpose

• Are you interested in a role that allows you to learn about and work with our different business lines, corporate functions and other stakeholders across Scotiabank’s global footprint, while enabling an enterprise wide Records and Information Management Program?
• Reporting to the Director, Enterprise Regulatory Programs, the Senior Manager Records and Information Management supports the implementation and execution of the global Records & Information Management (RIM) Program in order to facilitate effective and efficient information management across Scotiabank in accordance with legal, regulatory and internal business requirements.

• Lead initiatives to support, monitor and report on adherence of Business Lines and Corporate Functions to RIM Program
• Facilitate Records Inventory development, maintenance and reviews
• Enable effective reporting for RIM Program maturity, including review schedules/timelines, Key Risk Indicators and Key Performance Indicators, reporting templates and meeting materials
• Raise awareness of RIM Program requirements and deliverables and facilitate training, communication and change management activities as required to support RIM program implementation and ongoing execution
• Liaise with external networks and professional industry associations including ARMA in order to assess and advise on industry best practices, benchmarking and incorporate into RIM program design
• Provide advice on RIM related queries in consultation with Legal, Compliance and other stakeholders
• Develop, maintain and implement RIM related policies, procedures, processes and other supporting documentation to enable RIM Program compliance
• Support other RIM Program initiatives in relation to retention schedule, program development, compliance pillars, business line and corporate function relationship management, policies and procedures, and paper and digital record management.
• Assist the Director with other Enterprise Regulatory Programs responsibilities, as required, to fulfill the team’s mandate and comply with Regulatory Compliance Management requirements
• Creates an environment in which the team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

Education/Experience

• BA or Postgraduate degree with a minimum of 3 years of relevant experience in Records and Information Management, Regulatory Compliance, Operations or process-oriented roles.
• Experience with to records management action plans, tracking, reporting and supporting stakeholder implementation is an asset
• Demonstrated ability to advise stakeholders on records management principles/concepts to drive decision making and records program implementation is an asset
• 3+years’ experience in a records and information management or information governance role would be an asset
• Knowledge of records and information management industry standards, best practices, methodologies, and frameworks would be an asset.
• 3+ years’ experience developing, implementing, and managing similar large-scale, cross-functional organizational change initiatives would be an asset
• Experience and knowledge of change management, communications and learning principles, methodologies, and tools.
• Solid understanding of financial institutions, infrastructures, and markets