Requisition ID: 210495

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the Cards Technology team supporting CCA (supporting applications used in our Caribbean (DR and ECR) regions)/Business Area ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies and procedures.

The incumbent is responsible for assisting with research and analysis leading to the definition of requirements and processes to assist in the resolution of complex business problems and projects for the supported Line(s) of Business.

The incumbent is also responsible for assisting with the testing of new systems or enhancements, regression testing, supporting security remediations and the provision of ongoing support to all supported units, as required.

Accountabilities

• Assist the Senior Manager/Project Manager by conducting research and analysis, and accurately and clearly defining user requirements and processes for well-defined tasks to assist in the resolution of problems/projects to meet the needs of the supported Line(s) of Business. This may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis (Agile) that provides interim deliverables until a final production solution is created, as well as supporting/participating in Waterfall solutions.
• Participate in the systems implementation process by testing (i.e. developing test cases, conducting testing of new functionality, raising and managing problem bugs and resolving/testing problem log fixes), assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support.
• Assist in the provisioning of business support to all global units, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.
• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to effectively assist in the provision of business solutions and services to the end user business lines.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.

Reporting Relationships

Dimensions

• The incumbent participates on both small projects and large projects. The systems developed are on-line real time, mission critical applications, where the consequence of implementing functionality based on inaccurate requirements could expose the Bank to significant losses or undue risk.
• The incumbent is guided by Bank policy and receives direct supervision from both their leadership (Team Lead/Senior Manager) and well-defined direction from individual project managers. Within a well- defined task, the incumbent is expected to function independently while ensuring that management is kept informed and that problems and issues are escalated appropriately.

Education / Experience / Other Information

• The incumbent must have a basic knowledge of business analysis (requirements documentation) and QAT testing methodologies (test case documentation, test execution, problem logging, data querying). Knowledge of bank software platforms (AS400, JIRA, Confluence, Office Suite, TSYS) would also be an asset.
• The incumbent must have some basic knowledge on payment processing and credit card loyalty programs.
• The incumbent must be a creative, self-starting, results-oriented, and highly motivated individual with good analytical skills in order to apply this knowledge to assist in the resolution of complex business problems.
• Further, the incumbent must possess good interpersonal and communication skills, and exercise diplomacy and judgement, to effectively work with end users and members of a project team who operate in both English and Spanish. Incumbent must have very strong English skills, to be able to effectively communicate with Business/Operations counterparts.
• A recognized under-graduate degree in business, econometrics, mathematics or a related discipline is required.
• This position requires the following knowledge:
  • Working knowledge of testing methodology;
  • Working knowledge of bank processes;
  • Working knowledge of the Bank's business units (including products);
  • Working knowledge of bank technology;
  • Novice knowledge of Bank accounting

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel internationally (if required, but unlikely)
• The position requires concentrated use of sight and touch at a computer terminal on average 5-6 hrs/day. The incumbent must work under tight deadlines, conflicting priorities and changing project requirements. The incumbent must be able to react quickly to resolve problems and work overtime on occasion to meet deadlines and to implement systems with minimal impact to the end users.

#Li-Hybrid

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.