Technical Support Specialist 4

Education: Bachelors degree in Computer Engineering or computer-related careers.
Experience: Experience at least 3 years in similar position,

Knowledge: Basic English, End User support, Printing Support, Server Support, Linux and chromeOS administration,

Skills / Competencies: Basic English, Servers Administration, Help Desk, Networking, Security, structured cabling, Zebra Printers

Responsibilities / Activities: Responsible for supporting office and manufacturing systems.
Maintains a high level of customer credibility by committing to a scheduled response and following through on that response.
Provides on call customer support, as scheduled by manager.