Administrator II (Program)

Job Responsibilities
Interface with customer, which includes the following:
• Manage New Product Introduction (NPI), small lot quantity or SBR builds based on customer request.
• Understanding the product data package release by customer and work with Customer Focus Team (CFT) to set up the Device Master Records (DMR) in Agile/Oracle.
• Demand management – analysis customer demand fluctuation, prior to loading into MRP system. Work closely with Project SCP on material clear to build. Also, to work with Production to fulfill customer delivery expectation.
• Change management – working with Customer Focus Team and Product Data Management (PDM) upon receiving Engineering Change Order (ECN) from customer.
• Work on pricing (such as quarterly product selling price, NRE cost, rework cost and any other special charges if applicable) for submission to customer.
• To uphold Plant Key Performance Indicator (KPI), such as On-Time delivery, Account receivable (following up with customer for any overdue invoices), timely E&O clearance with customer etc.
• Preparation of PowerPoint presentation package for events such as QBR or customer visit, as well as hosting the customer during plant visit.
• Monitoring of production output and arranging of delivery to customer.
• Proper housekeeping of documentations.
• Manage other adhoc duties that may be assigned by Program Manager.

Job Requirements
• Degree / Diploma in any discipline or equivalent.
• Minimum 2 years of experience in Electronics Manufacturing industry or in a related field, as well as customer / account management background is preferred.
• Proficient in MS office applications, particularly in Excel (e.g., pivot tables, vlookup) and PowerPoint.
• Proficient in Google sheet, Google drive and Google Slides.
• Good communication skills.
• Demonstrated attention to detail.
• Able to work independently, fast learner and proactive.