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Service Technician - Germany (Job Req #2024-196)

Ross Video

Ross Video

Hamburg, Germany
Posted on Thursday, July 11, 2024

Service Technician (Job Req #2024-196)

Hamburg, Germany Req #1901
Wednesday, July 10, 2024

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Service Technician

Reports to: Team Lead – Service Technicians

Servicetechniker

Berichet an: Teamleiter – Servicetechniker

Overview

Carrying out the annual maintenance of all Spidercam systems in Germany and abroad (rental, fixed installations, special systems (FPP). Carrying out upgrades, repairs, support cases and cable replacements including all the associated preparations.

Übersicht

Durchführung der jährlichen Wartung aller Spidercam-Systeme in Hamburg, Deutschland und im Ausland (Vermietung, Festinstallationen, Spezialsysteme (FPP). Durchführung von Upgrades, Reparaturen, Supportfällen und Kabelaustausch inklusive aller damit verbundenen Vorbereitungen.

Duties, Responsibilities and Accountability:

Administrative Activities

  • Inventory management (ordering, etc.)
  • Assisting in stock inventory
  • Documentation
  • Warehouse management
  • Communication with customers, partners, suppliers and internal departments

Aufgaben, Zuständigkeiten und Verantwortlichkeiten:

Administrative Tätigkeiten

  • Verwaltung des Lagerbestands (Bestellungen, usw.)
  • Mithilfe bei der Bestandsaufnahme
  • Dokumentation
  • Verwaltung des Lagers
  • Kommunikation mit Kunden, Partnern, Lieferanten und internen Abteilungen

Maintenance work

  • Mechanical and electrical check
  • Carrying out safety-related tests
  • International damage and fault repairs (support hotline)
  • Implementation of upgrades (HW/SW), repairs
  • Independent error analysis and correction

Wartungsarbeiten

  • Mechanische und elektrische Überprüfung
  • Durchführung von sicherheitstechnischen Prüfungen
  • Internationale Schadens- und Störungsbehebung (Support-Hotline)
  • Durchführung von Upgrades (HW/SW), Reparaturen
  • Unabhängige Fehleranalyse und -behebung

Mechanical work

  • Drilling, cutting, filing
  • Reading mechanical plans/drawings

Mechanische Arbeiten

  • Bohren, Schneiden, Feilen
  • Lesen von mechanischen Plänen/Zeichnungen

Electrical work

  • Soldering, wiring, crimping
  • Reading electrical schematics

Elektrische Arbeiten

  • Löten, Verdrahten, Crimpen
  • Lesen von elektrischen Schaltplänen

Technician on job

Techniker vor Ort

Job Requirements:

Knowledge/Education/Training/Experience:

  • Technical College (in Electrical engineering, mechatronics, electronics)
  • Min. 2 years of relevant work experience desired
  • Programming knowledge is an advantage (PLC)
  • Knowledge of Beckhoff TwinCat 2,3 is an advantage
  • Office package
  • Network knowledge
  • Good operating system knowledge (MS Windows)
  • Knowledge of signal processing (optical, electrical)
  • Very good knowledge of German and English
  • Basic knowledge of CAD

Berufliche Anforderungen:

Kenntnisse/Bildung/Ausbildung/Erfahrung:

  • Technische Schulbildung (Elektrotechnik, Mechatronik, Elektronik)
  • Mindestens 2 Jahre einschlägige Berufserfahrung erwünscht
  • Programmierkenntnisse von Vorteil (SPS)
  • Kenntnisse in Beckhoff TwinCat 2,3 von Vorteil
  • Office-Paket
  • Netzwerkkenntnisse
  • Gute Betriebssystemkenntnisse (MS Windows)
  • Kenntnisse in der Signalverarbeitung (optisch, elektrisch)
  • Sehr gute Deutsch- und Englischkenntnisse
  • Grundkenntnisse in CAD

Traits:

  • Technology affinity
  • Team player
  • Safe, accurate and independent work
  • Stress resistant/resilient
  • Traveling
  • Communicative
  • High willingness to learn
  • Analytical thinking

Eigenschaften:

  • Technik-Affinität
  • Teamfähig
  • Sicheres, genaues und selbstständiges Arbeiten
  • Stressresistent/belastbar
  • Reiselustig
  • Kommunikativ
  • Hohe Lernbereitschaft
  • Analytisches Denken

We request you to send us your application documents in English.

Spidercam Robotics GmbH
Mag. Andrea Widmann
SC-Human.Ressources@rossvideo.com

Wir bitten Sie, uns Ihre Bewerbungsunterlagen in englischer Sprache zukommen zu lassen.

Essener Strasse 4, Shedhalle B14,

22419 Hamburg

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Other details

  • Job Family Not Mapped
  • Job Function Not Mapped
  • Pay Type Salary