Information Technology : IT Specialist Communication & Collaboration Services / TSO (m/f/x)

Your tasks

• Technical Service Ownership for all lifecycle processes referring all R&S global Contact Centers
• Admistration, monitoring and maintenance of global and local telecommunication service plattforms and services
• Responsibility for user support and user experience

Your qualifications

• At least 1-2 years experience in holding the responsibility / Technical Service Ownership for an e2e telecommunication service
• longtime experience in admininstration of telecommunications services (PSTN, call routing, emergency calls) and contact center features incl. reporting
• Strong monitoring and troubleshooting skills (wireshark helpful)
• Scripting skills helpful (esp. Powershell)
• Experience with on-premises and Cloud Communication Services (MS Teams, Threema, ...)
• Very good communication skills in German and English are necessary

Interested?

We look forward to receiving your application! Please apply online using the reference number 14802. If you have any questions, please feel free to contact your recruiting Jessica Grimm contact via LinkedIn or XING at any time.

We are committed to equal opportunity and welcome applications from people with and without disabilities. We offer an inclusive work environment where everyone can develop their skills and talents, regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, or other characteristics.

Reference Number: 14802
Recruiting Contact: recruiting.rsgs@rohde-schwarz.com

Rohde & Schwarz is a global technology group with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems, and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically feasible, and enabling customers in business, government, and security sectors to achieve technological sovereignty. Rohde & Schwarz Group Services GmbH located in Leipzig provides accounting and information technology services to other companies within the Rohde & Schwarz Group. Our qualified employees ensure consistently high service standards across the entire company in critical support processes.