Job Description

Looking for a passionate Intern to support customers online via Renesas Engineering Community and private ticketed system (myRenesas) on our popular digital product families: problem solving issues in a timely manner and providing technical responses to customers.

Principal Accountabilities:

• Provide technical responses to customers who post questions online.
• Feedback common issues / requests into the Business Unit as requirements for improvements / additions in documentation / Software / Tools etc.
• Debug & guide customers issues in a timely manner: replicating issues and where appropriate coordinating response with Sales / Applications Teams WW.
• Work with the Factory Application Teams WW for next level (L2) escalations for specialist support.
• Help moderating the online community.

Internship is 4 - 6 Month

Qualifications

• Masters/Bachelors from Computer Science / Engineering Course or equivalent in relevant discipline
• C programming know-how and experience in developing SW in embedded platforms

• Familiar with typical IDE’s & tool chains (e.g. Keil/IAR/ Eclipse based etc.) & debuggers.
• Familiar with 16/32 bit MCU architectures (Arm Cortex –M preferred).
• Experience in typical hardware peripherals and drivers

Any university project is a great advantage!

Nice to have (big advantage if you have any of them)

• SW/HW debugging techniques
• Any Operating Systems (e.g. FreeRTOS, Azure OS etc.)
• Any security experience
• Any analogue mixed signal experience
• Any Operating Systems (e.g. FreeRTOS, Azure OS etc.)

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.

With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’

At Renesas, you can:

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.

• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.

• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.

Are you ready to own your success and make your mark?

Join Renesas. Let’s Shape the Future together.

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.

We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.