Senior Business Analyst - Sales
Reckitt
IT, Sales & Business Development
Johannesburg, South Africa
Posted on Mar 7, 2026
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Information Technology & Digital
In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
Embark on a transformative journey at Reckitt as an Senior Businessl Analyst (SBA) where technology meets innovation.Drives business and technology transformation by analysing enterprise-level needs, defining current‑ and future‑state processes, and translating strategy into actionable requirements. You will ensure strong alignment between business objectives, technology solutions, and operational execution, while providing a blend of commercial and technical expertise and leadership across initiatives involving the assessment, design, development, implementation, and support of business solutions.For new deployments, the SBA plays a critical role throughout all stages of the software delivery lifecycle, from initial scoping and planning through to detailed analysis and close collaboration with global and area teams to ensure the delivery of robust, fit‑for‑purpose software solutions.Join us and be part of a dynamic team where your passion for excellence will shape the future of our global IT.
Your responsibilities
- Deliver against agreed strategy and objectives on time, within budget and quality.
- Ensure alignment with global and regional Reckitt standards and services provided to the business.
- Compliance with internal policies and procedures.
- Partner with teams across the organization to understand their analytics needs and create dashboards and reporting that allow them to execute more effectively.
- Reporting and analytics for the Sales, Product, Marketing, and Operations teams.
- Drive the collection of new data and the refinement of existing data sources.
- Partner with all the functions to deliver any new IT tool in the market.
- Effectively manage external relationships with Vendors to the benefit of the company; this includes Vendor negotiation, Selection and Ongoing SLA management
- Identify inefficiencies, bottlenecks, and automation opportunities.
- Manage expectations, ensure alignment, and maintain strong relationships with senior leadership
- Contribute to project planning, scoping, and prioritization.
The experience we're looking for
- Minimum bachelor’s degree in computer science
- 6-8 year of relevant experience required. A manufacturing/FMCG background will be preferred
- Proven delivery in enterprise transformation projects, large IT system implementations & digital transformation initiatives
- Strong experience in Agile / Scrum / Safe
- Proficiency in Power BI or another BI Tool
- Advanced MS Office skills: MS Excel knowledge is a must
- Solid track record in the demonstrated ability to work with complex, high‑volume, high‑dimensional data from diverse sources and to clearly synthesize and communicate analytical insights to audiences with varying levels of technical expertise
The skills for success
Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.