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IT&D Business Analyst

Reckitt

IT

Shanghai, China

Posted on Nov 7, 2025

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We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

IT&D BA – China Supply Service is a key role in the GC+NA IT&D organization, responsible for managing the needs of local users while fully communicating with global teams.

IT&D BA - China will be responsible for project implementation of local user requirements from both Manon and Reckitt China, and accountable for driving global projects deployment. She/he will establish good cooperative relationships with leaders from various departments, listen to their needs, and implement excellent project management to meet user expectations.

IT&D BA – China Supply Service requires experience in ERP systems, especially SAP or JDE. He/she needs to have the ability to collaborate with global teams to implement SAP projects in China.

IT&D BA – China Supply Service will be responsible for the expenses and plan/forecast of the IT&D department in China. Ensure that the annual expenses are within the plan/forecast.

The role is based in Shanghai, China. IT&D BA - China will collaborate with various departments to jointly promote the progress of IT&D projects, not only to implement the headquarters' requirements for IT construction in China, but also to seek resources from local sources to meet the needs of local users.

IT&D BA - China reports to the GC IT&D Supply Manager, will become an important member of the GC+NA IT&D team. The role is part of a wider of business facing IT personnel taking account of all of Reckitt’s Core business.

Your responsibilities

The IT&D BA – China Supply Service will need to build relationships (virtually and in-person) with every department of Manon and Reckitt China.
The IT&D BA – China Supply Service must be confident to guide and challenge the thinking of leaders through superior communication and presentation skills.
Oversight on the project management with enough process understanding to present solutions to business teams, whilst equally articulating problems to technical or delivery teams. He or she is to develop a strong understanding of and actively exploit the benefits of key applications used in Reckitt.
Sound judgment and strong IT and supply acumen: persistent and focused on the best possible outcome for Reckitt and aligning outcomes to the business goals; In line with agreed plans ensure successful delivery of local and global projects.
Ensure global technical and information standards are always implemented and complied with.
Having ERP capabilities, SAP experience and implementation capabilities are preferred.
Good listening, speaking, reading and writing skills in Chinese and English.
Attitude and aptitude to thrive in a fast-moving, demanding, dynamic and ambiguous environment, with the personal integrity to make positive change and continuously look for improvement opportunities.

The experience we're looking for

Learn quickly, innovate, and bring new ideas into the organization.
Must develop and demonstrate aptitude to become project lead and represent IT in strategic discussions.
Establish the IT journey through engagement with global teams.
Rapidly master supply chain systems/processes, and propose innovative IT solutions to optimize logistics, inventory, and procurement workflows.
Develop cross-functional leadership to spearhead supply chain digitization projects, bridging technical teams and business stakeholders in planning sessions.
Align local IT implementations with global supply chain platforms through close collaboration with worldwide teams (ERP, WMS,OMS,TMS).
Love working in IT, enjoy learning new knowledge, Passionate about applying cutting-edge technologies (AI/ML, IoT, RPA) to enhance supply chain visibility, forecasting accuracy, and automation.
Over 5 years of experience in IT&D
Strong communication skills in English.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.