We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

The Global Quality Training and Capabilities Manager will be responsible for defining and executing a global strategy for Quality Capability and Educational deployment across the organisation. Sitting within the Global QMS team, the role will ensure consistent understanding and application of global quality standards through a robust educational framework and a network of QMS Owners, Training Coordinators and Quality Champions.

The role will lead the development of a scalable, engaging, and effective educational programme that supports Reckitt’s commitment to quality across all product categories and geographies.

As part of the Global Quality Centre of Excellence, the role will partner with other Strategic Quality Operational teams to ensure a consistent approach is delivered and that the team continually maintains compliance.

Hiring Manager - Richard Jopson

Your responsibilities

- Design and implement a Global Quality training and capability building strategy aligned with the Reckitt’s Quality and Business Objectives.

- Define key performance indicators (KPIs) to measure the effectiveness of material being deployed and the growth in capabilities across Reckitt.

- Build and deploy an approach to ensure Global Documents and Processes can easily be assessed and integrated into the Local QMS through QualityOne VTS.

- Identify, onboard, and engage a global network of Quality Champions across regions and functions to support the development and delivery of the training and capability building strategy.

- Provide tools, guidance, and ongoing support to Champions to ensure consistent deployment of material.

- Foster a culture of community to drive participation and self-sufficiency.

- Develop and maintain a comprehensive portfolio of material based on prioritised Global Quality standards, policies, and procedures.

- Leverage QualityOne VTS, digital tools and blended learning approaches to deliver scalable Educational and Capability based material that the business can deliver.

- material is up-to-date, relevant, and accessible to all employees.

- Generate engaging and varied training material with support of the Champion Network on key QMS topics.

- Collaborate with cross-functional teams including Regulatory, R&D, Manufacturing, and HR to align education and capability needs/priorities.

- Partner closely with the Supply Capability Senior Manager to and other Capability leads to ensure material is kept consistent avoiding duplication.

- Act as a change agent to foster a culture of continuous learning and quality excellence.

- Monitor training compliance and provide tools for the business to track completion for audit readiness activities.

- Continuously assess and improve training effectiveness through feedback, audits, and performance data.

The experience we're looking for

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.