Maintenance Manager
Reckitt
Wilson, NC, USA
USD 110k-164k / year + Equity
Posted on Sep 17, 2025
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
The Maintenance Manager is responsible for the planning, coordination and oversight of maintenance personnel and activities in a GMP-regulated manufacturing facility. This role ensures maintenance work is performed in compliance with regulatory standards, site procedures and operational goals. The Maintenance Manager will lead maintenance team resourcing, scheduling and performance while driving equipment reliability, audit readiness and continuous improvement - lead Maintenance Leads, Planners, Controls and Equipment Technicians and related calibration.
Your responsibilities
- Lead resource planning and allocation of technicians, planners, and contractors to support GMP/non-GMP equipment reliability.
- Align maintenance staffing and schedules with production needs, monitor team workload and performance, and guide skill development and training to inform compensation decisions.
- Conduct daily operations reviews and manage departmental budgets, spare parts inventory, and key maintenance KPIs (MTTR, MTBF, OEE).
- Ensure all maintenance activities meet GMP standards and regulatory requirements (FDA, EU, WHO).
- Partner with Quality Assurance to resolve deviations, CAPAs, and change controls.
- Support audits and coordinate with cross-functional teams on equipment qualifications, validations, and capital projects.
- Oversee preventive, predictive, and corrective maintenance using CMMS (e.g., SAP PM).
- Execute maintenance plans across time horizons, approve work orders, and ensure proper documentation.
- Lead budgeting, forecasting, and rebuild planning while reinforcing KPIs that drive short- and long-term strategy.
- Manage external service providers, including onboarding, scope definition, performance tracking, and safety compliance.
- Strengthen OEM relationships to support reliability and capital initiatives.
- Ensure contractor readiness in GMP and site protocols.
- Analyze equipment data to reduce downtime and improve reliability.
- Lead RCAs and implement improvements aligned with site goals.
- Advance predictive maintenance technologies and integrate PDCA/SDCA routines into technician workflows.
- Maximize planned downtime through robust scheduling and traceable work orders.
- Promote safety and hygiene across all maintenance activities.
- Ensure EHS compliance, support risk assessments, and participate in site safety programs. Recommend improvements to maintain a safe working environment.
- Drive continuous improvement of team, equipment, and processes.
- Ensure team competency, communicate with stakeholders to meet KPIs, and lead maintenance execution aligned with defined standards.
- Support project implementation and uphold safety, cGMP, and quality compliance.
The experience we're looking for
- Demonstrable experience in managing large manufacturing operations, with a focus on driving performance and efficiency.
- A natural leader with a history of inspiring teams and a commitment to safety and quality.
- Proficient in lean manufacturing and continuous improvement methodologies such as Six Sigma.
- Effective communicator with strong problem-solving skills and the ability to make swift decisions.
- Working knowledge of production logistics, supply management, and contract negotiation.
- A natural leader with a history of inspiring teams and a commitment to safety and quality.
- Proficient in lean manufacturing and continuous improvement methodologies such as Six Sigma.
- Effective communicator with strong problem-solving skills and the ability to make swift decisions.
- Working knowledge of production logistics, supply management, and contract negotiation.
The skills for success
Business Partnership, Collaboration and partnership building, Relationship Management, Business Accumen, Productivity management, Improve business processes, Distribution Logistics, Logistics Management, Vendor Negotiation, Contract Negotiation, Category Management Expertise, Supply Management, Procurement.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Salary Range
USD $110,000.00 - $164,000.00
Hiring Range: 110,000 - 140,000K
Pay Transparency
The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve. If reasonable accommodation is needed to complete your application, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to the full inclusion of all qualified individuals.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.