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Supply Coordinator - Action

Reckitt

Brussels, Belgium

Posted on Sep 5, 2025

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We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.
If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.
Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Are you passionate about providing exceptional customer service and ready to be the heartbeat of our dynamic team? We are searching for a Supply Service Coordinator to be the face and voice of Reckitt, delivering unparalleled support and care to our customers. In this role, you'll connect our products to our clients, ensuring satisfaction and service excellence. Join us to grow, innovate, and lead in a role where every contribution is valued and influences our global success.

Your responsibilities

Day to day management and processing of orders, this includes:
- Creating orders in the system
- Coordinating with the transport haulier
- Coordinating with the warehouse to plan the deliveries.
- Returns and disputes
Be the key supply contact for clients, coordinating:
- Out of stocks and availabilities
- Supply challenges and resolutions.
Collaborate with cross functional teams across our clients in order to maintain and improve processes to achieve the targets
Prepare and analyse dashboards for the KPIs
Reports weekly KPI’s for Service Levels and customer indicators internally
Analyses service drivers and lead improvement initiatives to deliver best in class service performance.
Analyse and make action plans per KPI Scorecards
Provide monthly analysis on different supply topics (cost-to-serve, truck optimization, dispute, service level, haulier challenges…).
Liaises with team (internal / external) to provide customer insights and identify opportunities.

The experience we're looking for

Minimum of 2-3 years of experience in supply chain management, with a proven track record driving operational excellence.
Master’s / Bachelor’s degree in supply chain management, Business Administration, or a related field.
Work autonomously and take ownership
Proven leadership and strong collaboration & influencing skills.
Problem-solving skills and willingness to continuously challenge status quo.
Proficiency in SAP or other software related to supply chain management is a plus.
Strong analytical and presentation skills / Power BI knowledge is a plus.
Proficiency in English is required; knowledge of French/Dutch is a plus

The skills for success

Supply Chain Management, Business Partnership, Collaboration, Partnership building, Relationship management, Business acumen, Productivity management, Project management, Improve business processes, Advanced analytics, Data analytics, Customer service management, Manufacturing excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.