We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

About the role

The System Capabilities Manager is responsible for providing governance and strategic support for system enhancements to key ERP/WMS/TMS systems used within the Logistics network.

Role can be located near any of our facilities in Mount Vernon, Zeeland, Las Vegas, Myerstown Harrisburg, St. Peters, Atlanta,

Your responsibilities

Strategic System Governance & Design

Provide strategic input and feasibility assessments for system capabilities to support desired business outcomes.

Make end-to-end design recommendations for cross-functional teams including Quality, Planning, Warehouse, Transportation, and Customer Service

Participate in cross-functional project calls to evaluate system readiness and provide feedback on proposed solutions

Focus on long-term strategic decision-making with a holistic view of the order-to-cash process to ensure scalable, sustainable system design

Oversee the accuracy and integrity of system records, ensuring data consistency across platforms and operational teams

Conduct and enforce regular system period reviews to maintain compliance with internal controls and audit requirements

Enhancement and Innovation

Support and optimize Warehouse Labor Management (LMS) tools to improve workforce planning and productivity.

Oversee and support execution bolt-on systems that enhance operational efficiency and integration with core platforms, including Kaleidoscope (Data Lake UI Tool)

Identify, evaluate, and recommend new tools and technologies to enhance logistics operations and system capabilities

Release Management

Define a release strategy for system enhancements and maintain a release calendar for various workstreams

Coordinate with stakeholders to integrate release plan with minimal disruption to the business

Provide continuous updates to management and Logistics teams for releases planned within each period

Work with other external partners to effectively coordinate releases when relevant

Develop and maintain a standardized rollout model for all change requests (CRs), ensuring consistent execution and adoption across the organization

The experience we're looking for

Bachelor’s degree in Supply Chain Management, Logistics, Operations or other related fields required

Operations and WMS/ERP experience is highly desirable

Must have excellent written and verbal skills

Must have ability to compile and analyze data along with a solid understanding of general accounting principles

Must have excellent follow through and can-do attitude

Must have good problem solving skills and attention to detail

Must be self-driven and proactive

Proven ability to work independently and deal with all organization levels.

The ability to organize and analyze cost/spend data and develop executive summaries and recommendations.

Must have strong MS Excel and other Microsoft Office applications

Ability to travel (15-20%)

This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

US pay transparency

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.