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OTC Process Manager



Slough, UK
Posted on Monday, July 8, 2024

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.


Our Finance team is not just another department; we're strategic partners and catalysts for change, who use our expertise to drive sustainable growth and create and protect value for Reckitt.

With a strong emphasis on cross-functional collaboration and partnership, our inclusive, diverse and energised team breaks down traditional barriers, enabling you to thrive in a dynamic environment where you and your ideas matter.

From leveraging insights and analysis to make data-driven decisions - to spearheading sustainable business practices that contribute to consistent and reliable business growth - we are unwaveringly passionate about making a meaningful impact, and always doing the right thing.

About the role

This is a key role within Order to Cash, working closely with Reckitt’s Finance teams and ERP Business Process Owners to ensure the wider Reckitt business is engaged in the evolution of the end-to-end Order to Cash processes and associated transformation initiatives which will drive to a mature, efficient, well controlled process whilst also delivering improvement and productivity.

Your responsibilities

In summary, you'll:

  • Support the Order to Cash, Head of Process in the development, standardisation, and transformation of the end-to-end Order to Cash process within Reckitt, ensuring initiatives are delivered on time, in scope and in budget
  • Work with business stakeholders operating Invoice to Cash process elements to help them to understand the standard model and to defend the template against localised changes to processes
  • Own the process change agenda for OTC, focusing on Trade Spend Management as well as supporting Invoice to Cash (ITC) and Order to Invoice (OTI), ensuring that a robust control environment is maintained whilst improving global policies and SOPs
  • Support the delivery of the future technology enhancements proposed through the transformation Blueprinting agenda
  • Work with Reckitt’s Global Sales team in supporting Trade spend management and the use of tools such as Siebel, Trade Spend Management (TSM) etc.

The experience we're looking for

  • SAP experience required in one or more of the key SAP O2C modules (FI / SD)
  • Demonstrable solid knowledge of the end-to-end order to cash process, with a particular focus on the Trade Spend Management
  • Experience of leading and managing change when new tool or process was introduced
  • Experience in developing and executing standard processes across a diverse organisation
  • Demonstrable ability to engage and manage different level stakeholders and multicultural audience/s through communication and presentation skills

The skills for success

Project management, Financial systems, Improve business processes, Accounting Principles, Financial Reporting, Internal Controls, Stakeholder engagement and influence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.


We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.