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IT&D Senior Manager Service Delivery- Data & AI Platform



Software Engineering, IT, Data Science
Hyderabad, Telangana, India
Posted on Thursday, July 4, 2024

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​IT & D​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

Reckitt has a Data and Analytics (D&A) focused on leveraging core information assets to better equip markets to improve their decisions and optimize their actions through the use of improved data, insights and advanced analytics The D&A team consists of five (6) key areas of expertise: Platform & Architecture, Data Science, Data Engineering, Data Visualisation, Governance and Strategy & Operations.

Your responsibilities

  • Helps to orchestrate platform and architecture processes (including its documentation) and steer in the new operating model
  • Perfectly understands Data & Analytics processes and how we run in our new Product / platform organization.
  • Proposes optimization opportunities and helps to introduce innovation.
  • Keeps an eye on what happens in platform and architecture team and is first point of contact in case of questions / escalations from the markets.
  • Cooperates very closely with Data Product Sr Manager to understand all data domains and its products and UCs, as well as roadmaps and current challenges.
  • Works close with DataOps Sr Manager in order to understand and support monitoring, governance, security and compliance of data and platforms, as well as to understand FinOps targets for Data & Analytics.
  • Responsible for communications over platform and architecture team as well as awareness campaigns.

The experience we're looking for

- With 13+ years of relevant experience in Service Delivery with proven expertise in leading, managing, and developing high-calibre teams in the field of data and analytics.
- Ability to effectively translate complex data into insights and recommendations that resonate with business executives.
- Strong skills in stakeholder relationship management and engagement.
- Experience establishing data governance, compliance, and cultivating a data-centric culture.
- Exceptional communication skills, ensuring clarity and engagement with various stakeholders.
- Demonstrable experience in digital transformation initiatives and strategic execution.

The skills for success

Digital Strategy, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.


We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.