Senior Product Manager, Sustainable Digital Solutions
RBC Capital
Job Description
What is the opportunity?
The Senior Product Manager, Sustainable Digital Solutions is responsible for driving the development of innovative digital solutions to help clients transition to a low carbon and resilient economy.
This role reports to the Director of Sustainable Digital Solutions and supports across the Personal Banking, Commercial Banking and Social Sustainability teams. You will collaborate across teams to map client experiences, evaluate opportunities for digital solutions, and run pilots to help drive team goals while staying ahead of industry trends and emerging technologies.
What will you do?
- Product Development & Strategy:
- Evaluate and identify opportunities for climate-related digital solutions, ensuring alignment with RBC’s Climate Blueprint and organizational goals
- Leverage data to identify trends, measure success, and refine strategies
- Collaborate with designers, engineers, and data scientists to deliver client-centric solutions that meet both client and business needs
- Client Experience & Research:
- Evaluate client experiences and map end-to-end client journeys to identify pain points and opportunities
- Conduct user research, define personas, and use insights to inform product design and strategy
- Run pilots and phased rollouts to test digital solutions and build strong business cases for further development
- Emerging Technologies & Industry Trends Analysis:
- Stay informed about the latest tech developments in sustainability industry to identify opportunities to integrate innovative solutions
- Explore and implement AI-driven tools and processes to improve workflows, enhance client experiences, and optimize product performance
- Cross-functional Collaboration to Drive Impact:
- Work closely with cross-functional teams, including marketing, tech, and business units, to ensure seamless execution of product strategies
- Communicate product roadmaps, progress, and results to stakeholders with clarity and impact
- Build buy-in for product initiatives and foster collaboration across lines of business
What do you need to succeed?
Must-Have:
- 5+ years of experience in product management, with a focus on digital solutions
- Experience working on sustainability-related initiatives and/or action in business contexts
- Proven ability to evaluate client experiences, map client journeys, and define user personas
- Experience conducting user research and running pilots or phased rollouts
- Strong understanding of how data flows in large organizations and how to transform data into actionable insights using excel
- Experience working with cross-functional teams, including developers, designers, engineers, and data scientists, to deliver user-centric products
- Excellent written and verbal communication skills, with the ability to articulate complex ideas to diverse audiences
- Experience with Figma or similar design tools to collaborate on product design and prototyping
Nice-to-Have:
- Knowledge of the climate tech industry, including key players, trends & challenges
- Familiarity with banking and financial services
- Familiarity with building business cases for technology investment
- Familiarity with AI and LLMs
- Bilingual (English and French) is an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Commercial Acumen, Content Strategy Development, Decision Making, Product Development Methodology, Product Services, User Experience (UX) Design, User Experience (UX) Research, User Interface (UI) DesignAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.