What is the opportunity?
The Senior Manager, Data Retention and Policy Management is a strategically important role within the Personal & Commercial Banking (PB&CB) Data Management Office (DMO) at RBC. This role is critical in enabling PB&CB to protect, defend, and responsibly utilize data while mitigating risks related to data retention and destruction. By leveraging data governance principles, the role proactively manages reputational risk and ensures compliance with internal and external regulatory requirements, supporting RBC’s vision of becoming a digitally enabled relationship bank.

What will you do?

• Lead the review and input for the development and update of RBC Data Policies and Standards related to data retention and destruction on behalf of PB&CB.
• Execute data policy compliance, including monitoring and oversight of data retention, destruction, sharing, and usage.
• Act as a subject matter advisor, navigator, and integrator for PB&CB on data retention, privacy, and data sharing.
• Assist in the development, monitoring, and reporting of KRIs and KPIs related to Data Retention and Destruction compliance.
• Ensure timely articulation, management, and escalation of issues to achieve resolution.
• Support the Senior Director, PB&CB DMO, in creating and executing a change management strategy, including training and communication.
• Prepare materials and communications for stakeholders, including Steering Committee materials.
• Collaborate with key stakeholders, including 2LOD, to meet external regulatory data requirements (e.g., Quebec Bill-64, GDPR, Privacy legislation).

What do you need to succeed?
Must-have:

• Deep expertise in data governance, retention, and policy management.
• Strong understanding of regulatory requirements (e.g., GDPR, Quebec Bill-64, Privacy legislation).
• Proven ability to lead policy development and compliance initiatives.
• Excellent stakeholder management and collaboration skills.
• Strong analytical and problem-solving capabilities.

Nice-to-have:

• Experience in financial services or banking industry.
• Knowledge of RBC’s Enterprise Information Management Risk Policy and Standards.
• Project management and change management experience.
• Familiarity with KRIs, KPIs, and data compliance reporting.
• Strong communication and presentation skills for executive-level stakeholders.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Conflict Management, Data Architecture, Data Governance, Data Privacy, Decision Making, Information Management, Information Security Management, Interpersonal Relationship Management, Risk Management, Strategic Thinking

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-02-102026-02-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.