Director, Talent Cycle

WHAT IS THE OPPORTUNITY?

The Director, Talent Cycle is an operational leader responsible for delivery and optimization of core HR services in support of RBC employees in a coordinated and consistent way.The Director will lead the teams responsible for Employee lifecycle events, bulk/restructure events, Data Integrity and Hygiene across Employee Systems of record (Workday/SAP) and the provision of employee inquiry support. This role will also create and maintain a proactive relationship management team to ensure HR data and changes are executed with excellence globally. This role ensures operational excellence and strong controls with focus on development and maintenance of a robust risk management culture. The Director partners closely with HR and business leaders to drive best in class operational performance; enhanced employee experiences and strong regulatory compliance across all operations.

WHAT WILL YOU DO?

• Lead and manage the Talent Cycle Canada Operations team, ensuring efficient, effective and scalable service delivery
• Drive a high-performance culture, centered on excellent employee experiences and a rigorous controls environment
• Embed and accelerate strategic core operational capabilities across teams
• Leverage change management capabilities to lead a future ready team and to continuously improve performance and digital optimization
• Develop strong relationships with partners and colleagues as a foundation for strong collaboration, communication and goal alignment

Business Management:

• Leverage data and analytics to drive effective workforce management and capacity planning, operating within approved budget and proactively planning team resourcing
• Identify and implement opportunities to increase efficiency and effectiveness within the team, leveraging capabilities and resources across Talent Services
• Drive a One RBC approach to serving target client segment needs leveraging best-in-class capabilities across RBC businesses.

Risk Management Accountabilities

• Execute relevant activities and hold teams accountable to operate within risk appetite, limits and policies, understanding the risks being undertaken, and take ownership of decisions and outcomes
• Responsible for implementing and maintaining an appropriate system of internal controls to identify, assess, measure, and mitigate current and emerging risks on an ongoing basis
• Promote a “safe to speak-up” environment and strong risk culture by setting the tone, monitoring risk management behaviors, holding employees accountable, establishing open communication channels and promoting effective review and challenge.
• Oversee the development of effective action plans to satisfactorily resolve outstanding risk issues;
• Oversee the completion of all assigned remediation tasks on time and meet or exceed expected quality levels

People Leadership:

• Drive team performance by setting clear and ambitious goals that align to organizational priorities; holds team member accountable for the decisions they make and outcomes they produce.
• Provide effective feedback and coaching; advocate for team members, facilitates career and internal mobility opportunities and dedicates time to develop and retain talent.
• Create a diverse and inclusive team environment; actively listens, demonstrates empathy and supports team well-being.
• Drive performance management; embed the effective use data into performance goals, measures, team routines and individual performance management
• Develop leadership bench strength and succession in leadership and critical roles
• Promote a culture of doing what’s right by setting the right tone and holding team accountable for their risk awareness and management practices; address and/or escalate possible or actual misconduct and protect employees that speak up from retaliation.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Proven background in core HR services: payroll, onboarding/offboarding, benefits administration, experience in delivering at scale preferred
• Experience leading operational teams
• Workforce management, workflow optimization and strong data acumen
• Experience in developing talent, driving collaboration, building successful cross functional relationships
• Strong understanding of audit and regulatory requirements
• Experience in a large complex, fast paced organization is a plus
• Adept at cultivating relationships and collaborating with colleagues across multiple lines of business
• Business planning, budget and resource management; work and initiative prioritization; alignment to strategic priorities across the HR function and organization

Nice-to-have:

• Strong leadership and problem-solving skills; strong critical thinking and communication
• Collaboration
• Strong problem-solving mindset and a drive for results, including the ability to identify and resolve challenges

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Leadership, Operational Delivery, Operational Excellence, People Leadership, Performance Culture, Process Improvements, Time Management

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2026-02-092026-04-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.