What is the opportunity?

As the Senior Manager of DevOps/Quality Engineering (QE) at RBC Insurance Technology (RBCI IT), you will lead and oversee the activities of DevOps and QE automation teams, driving the development, implementation, and maintenance of a robust Quality Engineering system. We are seeking a dynamic, people-focused leader with a client-first mindset, a passion for driving change, and hands-on experience in AI adoption to support RBCI IT’s DevOps/QE automation strategy and transformation initiatives. This is an exciting opportunity to make a meaningful impact by fostering innovation, optimizing processes, and ensuring the delivery of high-quality solutions that align with RBC’s strategic goals.

What will you do?

• Lead and manage test teams, ensuring alignment with RBC’s Quality Engineering practices and standards.
• Oversee the integration of team members into Squads, Programs, and Projects, ensuring engagement from the start of each initiative.
• Manage resources and coordinate with vendors to ensure alignment with RBC practices and efficient resource utilization.
• Build strong relationships and communicate effectively with team members, business stakeholders, IT partners, and vendors.
• Execute performance management processes, including creating development plans and conducting performance reviews to support team growth and success.
• Ensure team members have access to the necessary training, tools, and consulting to achieve their objectives.
• Collaborate with senior management to develop workforce skill sets that align with transformation needs and strategic goals.
• Drive the adoption and maximization of automation for all functional testing deliverables across the portfolio.
• Leverage AI-driven tools and practices to enhance testing strategies, optimize workflows, and improve overall efficiency.
• Lead the integration of AI technologies into DevOps and QE processes, ensuring at least two years of hands-on experience in AI adoption is applied to drive innovation.

What do you need to succeed?

Must-have:

• 8+ years of experience in Quality Assurance/Quality Engineering, 4+ years of DevOps, with 3 to 5 years in a people management role.
• At least 5 years of experience in developing and implementing end-to-end testing strategies and managing the testing lifecycle for programs and projects.
• Hands-on experience with DevOps practices and CI/CD/CV pipeline automation.
• Proven expertise in leading all aspects of testing, including test optimization and automation.
• At least 2 years of hands-on experience in AI adoption and integration into DevOps/QE processes.
• Strong knowledge of Agile methodologies, frameworks, and best practices (e.g., Agile, Kanban, Scrum).
• Excellent communication skills with the ability to prioritize, focus, and solve complex problems effectively.

Nice-to-have:

• Experience testing or working with Salesforce platforms (e.g., Salesforce Financial or Experience Cloud).
• Familiarity with insurance industry data, systems, and processes.
• Experience in vendor management and coordination.
• Bachelor’s degree in computer science, Computer Engineering, or a related technical field.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Opportunities to building close relationships with clients.

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Job Skills

Information Technology (IT) Infrastructure, Programming Languages, Software Change Request Management, Software Development Life Cycle (SDLC), Software Engineering, Software Integration Engineering, Software Product Design, Software Product Technical Knowledge, Software Release Management, System Testing Tools

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-01-222026-02-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.