The purpose of this role is to provide technical direction and support for Global Market Data Operations and Engineering (MDOE) supported products (LSEG, Bloomberg, Solace, Symphony, Springboard, Exegy and FactSet) for Capital Markets (CM) business users and applications globally with a primary focus in APAC, as well as contributing to the global support of the platforms. Liaison between market data users, technology staff and management to ensure high quality and availability of market data and messaging platforms.

What you will do

• Collaborate and communicate as part of the Global Market Data group on all areas of Market Data architecture, engineering, implementation and support
• Partner with application development teams to ensure that market data dependency risks are minimized and that needs are fully understood and met.
• Ensure documentation on all systems in use for production and disaster recovery and regulatory purposes.
• Ensure production problems, bugs, system problems/changes are documented, and requests are acted upon promptly. Keep Senior Management advised of situations that may compromise agreed deliverables and/or affect production systems.
• Manage and resolve incidents and outages
• Manage requests for changes, system releases and capacity planning
• Work closely with stakeholders to understand their requirements and provide technical solutions
• Proactively identify operational risks/ control deficiencies in the environment
• Review and comply with Firm Policies applicable to your business activities

Must Have?

• Good communication skills.
• Planning, organizing, and negotiating skills.
• Demonstrate competency in crafting efficient and effective solutions to diverse and complex business problems.
• Understanding of the Capital Markets business, and their Market Data needs.
• Understanding of Market Data concepts: data-feeds, stock exchanges and vendor reporting requirements.
• Ability to contribute to the development and execution of a business aligned technology strategy
• Ability to achieve strategic deliverables while still meeting short and medium term needs.
• Ability to clearly define and communicate ideas and broker consensus to keep initiatives progressing.

Nice to Have?

• Graduate level, preferably in technical degree (computer science, mathematics, engineering)
• Maintains a client first mentality with a concern for quality and delivery.
• Collaborates to get buy-in from multiple stakeholders and communicates effectively towards better understanding between multiple groups.
• Copes with change and ambiguity while ensuring all effort to make sure that there is cooperation and teamwork.
• Consistently maintains a positive can-do attitude.
• A team player who works well within the local and global teams.
• Self-starter with an eye for the detail required for quality of delivery
• Collaborates and co-operates with clients to resolve problems and implement enhancements
• Consistently looks to maintain and improve MDOE services
• Exposure to market data platforms such as LSEG RTDS, Bloomberg, Exegy or other major market data systems.
• Understanding of messaging systems (Solace, Tibco RV, Kafka)
• Experience of working with real time feeds and the communication protocols used.
• Knowledge of collaboration tools - Symphony
• Knowledge of Unix/Linux, Windows, Networking.
• Knowledge of shell scripting (ksh, sh, csh, perl, python)
• Knowledge of systems monitoring and capacity planning technologies for low latency environments
• Experience of underlying networking and server technologies used in market data infrastructures
• Understanding of Capital Markets business lines, particularly the Global Equity, Foreign Exchange (FX) and Fixed Income businesses.

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeCAPITAL MARKETSRegularSalaried2026-01-062026-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.