What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

Region : Channel Islands

Working Hours : 4pm-1am / 3pm-12am

What will you do?

• Provide operational support and control enabling the growth of Business in British Isles for multiple jurisdictions and business entities
• Responsible for executing the established control and risk management environment to ensure all reconciliations are produced in accordance with Bank standards and regulatory requirements
• Ensuring reporting is delivered within the agreed SLA, business partners must be advised if timeframes can’t be met

• Operate common processes in support of all reconciliation and cash investigation activities
• Escalate file/statement issues to the Manager Reconciliations British Isles or IT British Isles to gain resolution
• Ensure all Cash reconciliations and control reporting activity are completed and performed in accordance with documented procedures
• Provide relief support and other duties as assigned on all functions performed within the team and across the department
• Ensure proper escalation of issues / risks to management
• Other duties as assigned by management
• Cash Reconciliation
• Perform daily cash reconciliation and reporting on Nostro and Custodian cash accounts and internal suspense accounts
  • Raise payment investigations, case resolution and escalation as required.
  • Ensure all discrepancies are investigated, raised to and rectified by relevant teams / departments
  • Tasks will be performed for multiple Wealth Management legal companies.
• Securities Reconciliation
  • Perform daily/monthly securities Transactional/Positional reconciliation of sub-Custodians and Mutual Funds
  • Upload any manually received statements
  • Ensure all discrepancies are investigated, raised to and rectified by relevant teams / departments

What do you need to succeed?

Must-have

• Fast learner for new processing tasks assigned
• Be able to work with minimal supervision
• Adherence to procedures and control processes
• Ability to complete ad-hoc tasks and project deliverables by deadlines and achieve performance targets set
• Strong working knowledge in MS Outlook / MS Word / MS Excel
• Strong working knowledge in International Payments and Investigations

Nice-to-have

• Diploma / Degree in Business, Finance or related discipline preferred
• Self-motivated and able to work under pressure in a dynamic and fast paced environment
• Minimum 2 years of working experiences within a Private Bank or Wealth Management environment
• Good inter-personal and communication skills (written and verbal)
• Preferably with knowledge of Intellisuite reconciliation tools

What’s in it for you?

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeWEALTH MANAGEMENTContract (Fixed Term)Salaried2026-01-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.