What is the Opportunity?

RBC offers an exciting role as a Senior Manager HR Operations Process Management RBC US. If you thrive on understanding and improving processes while solving complex issues that focus on employee experience, this is the role for you. The Senior Manager, HR Operations Process Management will work with HR and Risk teams across the organization to drive process improvement for HR functions that contribute to accurate and timely payroll delivery for RBC US. You will be responsible for the development of processes that demonstrate a robust risk management culture within the function, delivering strong governance, controls and regulatory compliance to drive operational excellence and an enhanced employee experience.

What will you do?

• Establish and maintain end to end process, risk and controls inventory in compliance with: RBC policy requirements; Unit Financial Control, SOX/EUDA; government tax regulation etc.

• Scope and deliver remediation of Audit, Operational Risk and control issues to drive operational excellence.

• Leads issue coordination for internal/ external audits and Control Assessments for Payroll operations.

• Evaluate the health of existing processes and play a lead role in designing and implementing process improvements, managing risks and improving both operational effectiveness and the control environment.

• Use change management and project management techniques to lead the implementation of sustainable change.

• Ensures actions are taken to mitigate potential financial & operational risks.

What do you need to succeed?

Must have:

• Bachelor’s degree in Management/Technology Management or post graduate certificate/diploma in Project Management.

• Experience within HR Operations including payroll or employee life cycle.

Nice-to-have:

• Previous experience with Program Management Lean Six Sigma and process optimization.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

Job Skills

Critical Thinking, Decision Making, End to End Process, Human Resources Functions, Human Resources Operations, Operational Risks, Organizational Change Management, Process Improvement Plans, Process Management, Results-Oriented, Risk Management, Self-Starter, Solutions Development, Stakeholder Influence, Verbal Written Communication (Inactive)

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2025-10-202025-11-04

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.