What is the opportunity?

We are seeking an experienced Senior Manager, Productivity & Efficiency to lead T&O efforts in optimizing business processes, improving productivity, and driving efficiency across our organization. The successful candidate will be responsible for developing models to track benefits across various T&O productivity and efficiency (P&E) initiatives, analyzing data to identify incremental cost saving opportunities, implementing changes that result in increased productivity, and standing up effective stakeholder engagement models to facilitate transparency and fast adoption of efficiency plays.

What will you do?

• Develop and implement comprehensive productivity and efficiency strategies that align with the organization's overall goals and objectives
• Review T&O-sponsored business cases to justify investments in technologies and initiatives, applying critical thinking to challenge benefits statements and working with project teams to develop ongoing monitoring of progress against their initial benefits targets
• Design and implement metrics (KPIs) to measure P&E initiative success and track progress against established financial goals, working closely with the Data Analytics and Financial Transformation teams to enable real-time reporting and analytics for P&E programs
• Collaborate with department leaders to identify productivity pain points and be an advocate for productivity tools to the broader T&O community to optimize efficiency
• Support the Investment Review Board to prioritize opportunities by ensuring benefits projections are data-driven and quality-controlled by validating assumptions in a timely manner
• Support initiatives to drive stakeholder engagement including preparation for roadshows and participation in program review sessions
• Foster a culture of continuous improvement, encouraging employees to identify areas for improvement and suggest solutions
• Stay up-to-date with industry trends and best practices in productivity and efficiency, and apply this knowledge to drive innovation and improvement

What do you need to succeed?

Must have:

• Bachelor’s degree in Business Administration, Finance, Engineering, or a related field
• At least 5+ years working in the financial services industry, optimally in a productivity, efficiency, or operations role, and designing and developing financial and management reports
• Experience with change management, organizational development principles, process mapping and developing/implementing governance structures
• Advanced proficiency in Microsoft Office, particularly Excel and Powerpoint
• Strong analytical, problem-solving skills, and project management skills, with a proven ability to manage multiple initiatives simultaneously and a track record of success in implementing initiatives in a complex organization

Nice-to-have:

• Familiarity with data analytics and business intelligence tools such as Power BI, Tableau or other data analysis and visualization software
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
• Naturally curious about technology, a self-starter, resourceful, and highly adaptive

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

#LI-POST

Job Skills

Adaptability, Budgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Vision Alignment

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-09-172025-10-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.