What is the opportunity?​

As an Associate, Operations in the Corporate Client Group (“CCG”) National Office, you will play a key role in creating and maintaining a strong monitoring, and control environment. You will act as a central point of contact for policy, procedures, ensuring consistency, compliance and operational excellence across all CCG segments in Canada.

What will you do?

• Support the Senior Manager, Operations in overseeing policies, procedures and regulatory practices including a documenting process.

• Monitor and maintain control processes to ensure compliance with internal standards and regulations.

• Act as a subject matter contact for operational policies and procedures, providing guidance and clarity to business partners.

• Collaborate with internal Business Risk Management team by coordinating requests, gathering supporting documentation and managing remediation efforts.

• Identify risks, gaps, and opportunities for improvement by applying strong analytical and problem-solving skills.

• Manage data collection, reporting, and audit tracking to ensure accuracy and timely delivery.

• Contribute to a culture of continuous improvement by streamlining processes and driving value-added initiatives.

What do you need to succeed?

Must-have:

• Experience: 2+ years of relevant experience; supporting multiple teams at different levels; ideally in a finance or corporate setting, with exposure to operational or compliance processes.

• Operations & Compliance Knowledge : Strong understanding of operational procedures, internal controls and compliance standards, with experience documenting processes and supporting adherence.

• Data & Reporting Skills : Ability to collect, organize and analyze information to provide accurate reasonable insights for management decisions

• Critical Thinking & Problem-Solving : Able to identify gaps or risks, asses options and implement practical solutions independently or collaboratively.

• Collaboration & Communication : Strong interpersonal skills to work effectively with leadership, business partners, and cross-functional teams, translating complex policies into clear guidance.

• Confidentiality & Discretion : Demonstrated ability to handle sensitive information responsibly maintaining trust and professionalism at all times.

• Organizational Skills & Initiative: Able to prioritize multiple projects, balance competing demands, and proactively address challenges while supporting team objectives.

Nice to have:

• Proficiency in Excel

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Additional Job Details

ROYAL BANK PLAZA, 200 BAY ST:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-09-032025-09-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.