What is the opportunity?
As a Senior Business Analyst on the WM Business Insights & Initiatives team, you will execute all aspects of requirement delivery and data analysis- planning, elicitation, analysis and documentation, and requirements management. You will be a part of a multi-disciplinary team (agile and E2E methodologies), working closely with requirements stakeholders to make decisions about requirements approach – requirements deliverables, activities, effort estimates and will recommend best courses of action.
In this role, you will be working on both Regulatory and Non-Regulatory type of projects to provide solutions and analyze the impact of new or changed regulations on business processes and operations.

What will you do?

• Lead end-to-end business requirements discussions, defining the roadmap and ensuring alignment with business objectives.
• Facilitate workshops, interviews, and discussions with stakeholders to gather and validate requirements, ensuring all perspectives are considered
• Recommend business solutions that satisfy sponsor/stakeholder needs while exploring opportunities for value-add and innovation
• Act as a key liaison between business and technology teams, ensuring clear communication, issue triage, and alignment of expectations.
• Conduct stakeholder analysis, requirements elicitation, and prioritization to ensure business needs are met effectively.
• Develop and maintain detailed documentation, including business requirements, process flows, and test cases, ensuring clarity and alignment with project goals.
• Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementation
• Develop plans and accurate estimates for completion of requirements, continuously improving the level of details and accuracy of estimates
• Support testing activities by validating requirements, reviewing test plans, and ensuring successful delivery of solutions.
• Identify risks and develop mitigation strategies to ensure successful project completion within budget and on time.
• Define practical user experiences, including storytelling, personas, process flows and interactions
• Provide BSA support to development team during development, testing and implementation

What do you need to succeed?

Must Have:

• 5+ years of experience as a business analysis, and exposure to business process management projects.
• Strong analytical and problem-solving skills, with the ability to break down complex problems into actionable components.
• Ability to think outside the box and create innovative solutions to complex problems
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.
• Strong organizational, project management and time management capabilities.
• Ability to work independently and possess strong self-starter attitude.
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

Nice to Have:

• Knowledge of Agile methodologies and tools, such as JIRA or Confluence, to support iterative development and collaboration.
• Understanding of Life & Living Benefits Insurance products

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-08-282025-09-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.