What is the opportunity?

We are seeking a highly skilled RPA & Process Automation Technical Lead to lead the delivery and optimization of enterprise-grade automation solutions. The ideal candidate will combine strong expertise in Pega Robotics, Microsoft Power Platform, RPA tools, and API integration with the ability to rationalize and optimize the current RPA (Robotic Process Automation) and RDA (Robotic Desktop Automation) footprint, guide teams, and deliver measurable business impact. This role requires hands-on technical leadership, automation governance, and mentoring of developers and solution teams.

What will you do?

Technical Leadership

• Lead end-to-end delivery of automation initiatives using RPA, Pega Robotics, and Power Platform technologies.

• Guide developers and solution teams on best practices, coding standards, and governance.

• Ensure automations are scalable, secure, and aligned with enterprise requirements.

Automation Development & Integration

• Oversee design, development, testing, and deployment of automation workflows and bots.

• Ensure seamless integration of automation with enterprise systems through APIs and cloud-based orchestration tools.

• Build and maintain reusable frameworks, components, and automation templates.

Strategy, ROI & Governance

• Rationalize the current RPA and RDA footprint by identifying overlaps, redundancies, and opportunities for consolidation.

• Partner with business stakeholders to evaluate automation opportunities for ROI, cost savings, and business impact.

• Establish and enforce delivery standards, governance processes, and automation KPIs.

• Contribute to automation roadmaps that align with enterprise transformation goals.

Intelligent Automation & Innovation

• Promote awareness and adoption of Intelligent Automation (IA), including AI/ML, OCR, NLP, and cognitive automation capabilities.

• Collaborate with AI and data teams to integrate cognitive technologies with RPA and workflow solutions.

• Stay current on emerging automation trends, tools, and cloud-native automation models.

Team Leadership & Mentorship

• Mentor automation developers and business technologists to build skills and delivery capacity.

• Conduct design/code reviews to ensure quality assurance and adherence to standards.

• Foster a collaborative culture focused on innovation and measurable outcomes.

What do you need to succeed?

Must have

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).

• 7+ years of experience in automation and process improvement

• 3+ years in a technical lead role with RPA/IA solutions.

• Hands-on experience with RPA platforms (Pega Robotics, Microsoft Power Automate).

• Strong working knowledge of Pega Robotics and Microsoft Power Platform in automation delivery.

• Experience with API-based integration, cloud automation, and workflow orchestration.

• Proven ability to evaluate ROI, rationalize RPA/RDA footprints, and drive business impact

• Exceptional interpersonal skills for building trust and coordinating complex projects while managing multiple priorities is an absolute essential.

Nice to have

• Certification of Pega Robotics and Microsoft Power Platform in automation delivery

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

Job Skills

Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-08-272025-09-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.