Associate Director, Fiduciary Management
RBC Capital
Job Description
What is the opportunity?
We have an exciting opportunity for a Fiduciary Management Associate Director to join the team in Jersey. The Associate director will be responsible for the management of fiduciary structures as part of the Private Client Fiduciary Services (PCFS) business. As a higher-level signatory of the Fiduciary Board of the Trust companies you will have the authority to make decisions under the ‘four eyes’ principle for Trusts, Foundations and Nomineeships. You will also be a higher-level signatory of the Corporate Director and Corporate Secretarial companies, thereby representing the corporate directors and corporate secretaries and playing an active role in the management of those private enterprises and subsidiaries.
The successful candidate will work in full cooperation with and support all business functions including the relevant Director - Relationship Management (DRM) of the Sales & Relationship Management (S&RM) team with their overall responsibility as the Prime Relationship Manager for all Wealth Management - International client relationships. This includes the referral to S&RM of any new business opportunity from new prospects or existing clients, provision of any related client information and participation on any client reviews as appropriate.
RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.
What will you do?
Responsible for delivering an effective and efficient fiduciary service with the highest levels of client service to achieve client satisfaction and retention. Assist other members of the team to drive RBC Wealth Management (RBCWM) business strategy in the PCFS division to maximise fee income.
Fiduciary responsibility for the management of a complex/high value portfolio of trusts, companies, foundations and nomineeships.
Engage with a programme of regular client and advisor visits and where costs are fully recoverable unless by exception.
Ensure client strategic objectives are reviewed and refreshed and that management of fiduciary structures meet the client strategic needs.
Drive forward and be proactive in fee reviews and negotiations in light of current service delivery and requirements to ensure maximum recovery of work in progress (WIP) and fee collection targets as set out in the Business Plan.
Assist employees within the PCFS team achieve their potential by effective coaching, mentoring, performance management, communication and training and development activities.
Ensure projects are achieved on time, every time.
Adopt and fully embrace RBCs cultural and behavioural models and expectations as updated from time to time all aligned to the Leadership Model.
Embrace and role model RBC values including Client First Accountability, Collaboration, and Integrity.
Demonstrate resilience, adaptability, and a solution-oriented mindset in all areas of fiduciary service.
Foster a positive team environment and maintain high standards of conduct and performance.
What do you need to succeed?
Must-have
Hold an internationally recognised professional qualification, ideally an Associate of the Chartered Institute of Bankers, Chartered Accountant Associate of the Chartered Institute of Secretaries and Administrators, Chartered Association of Taxation or a member of the Society of Trust and Estate Practitioners (Category A level qualification under Jersey Financial Services Commission Regulations or Guernsey Financial Services Commission Codes of Practice).
Possess experience in interpersonal/leadership/team building and networking skills.
Proven industry experience at a management level.
Maintain the minimum annual Continuing Professional Development (CPD) requirements of the held qualification and as required by regulatory authority.
Support the DFM to ensure that employees understand RBC vision, linking this to the WME Business Plan and the 2030 Thrive vision as well as support and reinforce targeted behaviours that contribute to RBC goals.
Provide focus and clarity in achieving individual goals, driving performance, and supporting career development.
Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross-enterprise mindset.
Accept and successfully execute change while supporting employees through the process and keeping them focused on business priorities.
Excellent attention to detail and competent use of various software packages including but not limited to Microsoft Word, Excel, PowerPoint and Outlook, and workflows plus fast and accurate keyboard skills.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible working options fully supported
Hybrid working
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
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Job Skills
Business Performance Management, Communication, Decision Making, Fiduciary Management, Investment Operations, Investment Performance Measurement, Investment Reporting, Investments, Process Management, Product Services, Risk ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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