What is the opportunity?

The IT and Cyber Risk Senior Manager is responsible for supporting the 1st line oversight management of technology and cyber risks for Personal and Commercial Banking segments. This role entails collaborating with cross-functional risk, technology and business teams to identify, assess, and mitigate technology risk profiles across both segments. Key responsibilities include oversight on change risk assessments (RTAs) initiated by the lines of business, monitoring and reporting on the line of business IT & Cyber risk exposures, as well as leading initiatives to promote risk, security, and compliance awareness within PB & CB. The incumbent will work closely with the Operational Risk Directors within PB & CB, and the LOB Business Risk teams.

What will you do?

• Help the lines of business identify IT & Cyber risks and recommend appropriate controls/mitigations within PB & CB
• Monitor and report on risk, technology, and security compliance metrics
• Lead initiatives to promote risk, security, and compliance awareness
• Collaborate with cross-functional risk teams to ensure applications adhere to established compliance thresholds and maintain a strong security posture
• Analyze areas of perceived elevated or emerging cyber risks, recommending mitigation strategies and escalating where required
• Manage Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) related to IT & Cyber risk
• Monitor vulnerability management reporting, server hygiene, and penetration test vulnerabilities produced by the teams within T&O
• Ensure LOB business risk teams are updated and kept aware of what is required to be compliant
• Support the preparation and interpretation of risk dashboards, reports, and metrics to senior management and governance forums on IT risk and cyber security
• Oversee and support the lines of business in the implementation of risk mitigation plans, control enhancements, and issue remediation related to technology and cyber risks
• Lead risk and control assessments to ensure compliance with RBC's IT risk management policies & standards
• Liaise/participate in internal/external – servicing audit requests, understanding gaps identified, monitoring remedial efforts to ensure timely completion

What will you need to succeed?

Must-have

• Extensive experience in operational risk management, risk assessments, and leadership
• Strong knowledge and experience of risk and control assessment processes, risk protocols, regulatory compliance, and industry best practices for risk management
• Strong understanding of banking operations, financial services regulatory landscape, and relevant technology
• Excellent communication, problem-solving, and analytical skills
• Proven time management skills and attention to detail; must be highly organized
• Strong influencing, collaboration, and relationship-building skills, with an inquisitive nature and comfort challenging current practices

Nice to have

• Professional technology risk designations (e.g. CISA, CRISC, CISSP) and university graduate or equivalent
• Experience with Archer, SharePoint, and collaboration tools (e.g. JIRA and Confluence) with expertise in MS Office (Excel and PowerPoint)
• Familiarity with RBC's organization and culture
• Knowledge of RBC businesses and products
• Strategic thinking with excellent communication skills across management at all levels of seniority

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work with a great and supportive team

Job Skills

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-08-072025-08-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.