What is the opportunity?

The Senior Manager, Global Adverse Media will provide oversight, training, ownership of the process and general support to a team of 5-8 GG08’s who perform second level review of Control List Filter (CLF) alerts to identify any potential AML/Financial Crimes concerns.

What will you do?

• Oversee and support the Managers (GG08s) who are directly responsible for the review and adjudication of CLF alerts to ensure thorough assessments for any potential AML or other Financial Crimes concerns.
• Ensure accurate and timely documentation of actions taken by the team including Inputting commentary and supporting evidence into applicable systems.
• Oversee the successful operation and/or implementation of related processes ensuring timeliness benchmarks and SLAs are met and process documentation is followed.
• Conduct monthly Quality Assurance Reviews (QAR) for a sample of alerts worked by each team member to help evaluate individual performance, identify gaps or issues, and implement remediation strategies as needed.
• Ensure staffing levels are appropriate to meet established benchmarks for the team.
• Responsible for the development and implementation of procedures designed to improve the efficiency and effectiveness of the functions overseen.
• Responsible for providing a senior level of advice, guidance and clear direction to RBC Staff and other stakeholders.
• Collaborate internally to enhance the efficiency and effectiveness of RBC’s AML compliance program.
• Implement changes to all processes/procedures to address issues identified by Internal Audit Services, Global Oversight Testing, Quality Assurance, Internal AML compliance counterparts across various platforms, and external regulators.
• Responsible for operational-specific reporting to Senior Management.
• Advise/escalate to Director, HRS & Adverse Support and when necessary, Senior Director, Case Management any trends or issues and take action to propose improvements to workflow, processes, and tools.
• Fulfill annual compliance training hour requirements.
• Active participation in RBC Reward & Recognition programs and Employee Opinion Survey and results.
• Promotes a values-based, respectful, flexible, and inclusive workplace; embraces diverse styles and perspectives.
• May be required to periodically assist partner teams (i.e. High Risk Sector Support) based on capacity and volume needs.

What do you need to succeed?

Must have

• Experience in financial crime and/or money laundering investigations within banking, law enforcement, or a regulatory body
• Experience with Microsoft Excel
• Effective and strong people management skills
• Effective and strong oral and written communication skills
• Highly developed organizational skills
• Demonstrated in-depth knowledge of RBC policies and procedures
• Astute in the selection and development of people
• Prior leadership experience preferred but not required

Nice to Have

• Undergraduate university degree or equivalent.
• CAMS designation

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Anti-Money Laundering (AML), Anti-Money Laundering Compliance, Business Perspective, Collaborating, Communication, Decision Making, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, People Management, Process Documentation, Process Management, Risk Management, Strategic Thinking, Teamwork, Timeliness, Written Communication

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTOTORONTOCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2025-07-282025-08-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.