What is the opportunity?

Office Manager position to join the Global Investment Banking team as well as supporting the EA to the Head of Investment Banking Europe and the Business Management team. This position is full time and requires a minimum of 4 days in the office per week, with the option to work one day from home.

What will you do?

• Assisting with the day-to-day business needs of GIB by supporting the EA to the Head of Investment Banking Europe and the Business Management team
• Ability to both support and execute business process policies and changes.
• Help to manage and monitor metrics around expense claims, travel bookings and client entertainment.
• Ensure new employees receive a consistent approach to RBC onboarding in Europe which adheres to RBC's internal policies and procedures.
• Ensuring a consist level of understanding and support with regards to the raising of invoices, project accounts, mandatory training, mid & year end reviews and the CRM system
• Manage the GIB space & floor planning e.g. desk moves via the Manhattan system Facilities Management, including, but not limited to responding to maintenance issues, ordering supplies, upkeep of office clear desk policy
• Liaising with external vendors on behalf of Investment Banking e.g. CTM (travel), Addison Lee (car bookings) and American Express.
• Responsibility for upkeep of the Job Mandates System (JAMS) and 15a6 attestations
• Monitoring of the annual Mandatory Absence System and ADP submissions
• Monitoring and liaising with Facilities and IT with regards to any issues and concerns
• Vendor Management (including the Deliveroo account)

What do you need to succeed?

Must have

• Collaborative approach with colleagues
• Hardworking, enthusiastic and professional work ethic.
• Flexible approach to out of hours working
• Pro-active style and ability to prioritise, to pre-empt and multi task, with ability to work independently and as a team player
• Mature, calm, diplomatic and professional approach at all times
• Experienced Office Manager with ability to work independently.
• Strong organisational skills at all levels involving a high level of attention to detail across all tasks
• Advanced knowledge of Outlook, Word, Excel and PowerPoint
• Concur and CRM experience is an advantage
• Ability to quickly learn internal IT systems.
• Strong communication skills (both vocal and written) with tact and diplomacy and ability to converse with senior management.
• Calm and flexible nature in terms of dealing with urgent requests and situations.
• A broad experience of dealing with a wide range of different personalities and workloads.
• Strong organizational skills, attention to detail and problem solving skills.
• Good time management.

Nice to have

• Experience of supporting Executives within Financial Services

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Business Management, Communication, Data Entry, Detail-Oriented, Email Services, Expense Claims, Invoices, Office Administration, Office Management, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Travel Bookings, Vendor Management, Word Processing Software

Additional Job Details

100 BISHOPSGATE:LONDONLondonUnited Kingdom35Full timeCAPITAL MARKETSRegularSalaried2025-07-162025-07-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.