What is the opportunity?

The Senior Office Manager is a key role, and a main point of contact for administrative support/functions at RBC Global Asset Management’s (GAM’s) Toronto Offices (currently 155 Wellington, and Mississauga). They will manage 3 direct administrative reports. Responsibility to ensure that RBC GAM’s office floors are maintained in a cost- effective, safe and secure environment and to oversee the effective provision of office services to RBC GAM staff in the Toronto area. Provide human resources (Workday), facilities and some compliance support for Operations. There is direct engagement with RBC, and GAM leadership, with a high level of exposure to confidential information. Be a resource for assisting staff find what they need to do their day-to-day jobs and keep staff informed of office procedures.

What will you do?

• Supervision of main reception desk which includes boardroom bookings, catering requests, stationary ordering, expense reporting, access card requests, receiving/preparing couriers. Ensure that staff provide the needed administrative services to the required standards

• Responsible for ensuring a clean, safe and efficient office environment

• Overall responsibility for Health and Safety of RBC GAM floors and staff in Toronto

• Supervision of Facilities Coordinator in day-to-day office occurrences ensuring premises is in working order. Includes mailroom functions i.e. sorting, delivering and arranging incoming and outgoing mail.

• Collect and track for Investment Management team (from Compliance site) gifts and entertainment received and submitting to Managing Director, Senior PM and Head of Portfolio Solutions for review.

What do you need to succeed?

Must Have

• 3-5 years of office management experience with emphasis managing and working in a financial office environment. Role requires 5 days/week in the office.

• Post Secondary or Undergraduate business degree.

• A self-starter with strong time management and organizational skills. Very organized with a high attention to detail in a fast paced ever changing work environment

• Effective problem identification, analytical and resolution skills along with excellent interpersonal, oral, written and presentation skills.

• Strong ability to interact with all levels of staff, and must be able to maintain relationships that will relate to the overall success of the established firm goals.

Nice to Have

• Customer service experience

• Independent and self-directed.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business and geographies

Job Skills

Administrative Support, Budgeting, Calendar Management, Confidentiality, Group Problem Solving, Human Resources (HR), Interpersonal Relationship Management, Office Administration, Office Services, Presentation Software, Records Retention, Security Management, Supervision, Team Management, Word Processing Software

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-07-092025-07-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.