Branch Operations Supervisor
RBC Capital
Job Summary
Job Description
What is the opportunity?
The RBC Dominion Securities Management team located in Downtown Edmonton is looking for a Branch Operations Supervisor to join their team!
The Branch Operations Supervisor provides supervision over the Branch Operations, including an increased level of responsibility in oversight for internal controls with the Branch Management team. High level on involvement in audit and implementation of regulatory policy and procedural rules and regulations.
What will you do?
Responsible for oversight and processing of all branch cash transactions, including cheques, Bankwires and for processing physical securities
Ensure Branch and Cage reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review. May review/sign off on some reports prior to submitting to the BM team for final sign off
Ensure the Branch Operations team executes the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
Stand in as a branch designate as needed, signature guarantee documents and sign cheques
Oversight of account opening approvals, this includes reviewing documentation, spotting errors, coaching branch staff on proper procedures
Assisting with participation in Branch Support Staff meetings to review and educate on Branch Operations updates, common errors and best practices
What do you need to succeed?
Must Have
Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills in
Confidence in explaining and instructing co-workers on policies and procedures
A professional approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions
Nice to Have
Knowledge of RBC Dominion Securities’ systems and procedures, an asset
Experience in the securities industry is an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Job Skills
Account Openings, Banking Operations, Critical Thinking, Data Administration, Detail-Oriented, Internal Controls, Office Tools, Supervision, System Applications, Teamwork, Web-based Facilities and ToolsAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.