What is the opportunity?

We have an exciting opportunity for a Senior Officer to join the Key Control Assessment, Wealth Management Europe Team in based in Jersey. The successful candidate will be responsible for assisting with the ongoing control programme within the Quality Assurance team for Wealth Management International (WMI) BI with particular focus on ensuring that the business has robust controls and oversight in place to ensure compliance with regulatory and global policy requirements and reduce Fiduciary, Reputational and Operational risk.

What will you do?

• Assist with QA induction training for new employees across WMI and ongoing training around the functions of QA Team.

• Carrying out internal control checks to ensure continued quality service and robust control environment.

• Follow up and track outstanding issues arising from various reviews including risk & audit.

• Completion of MIS for reporting purposes.

• Participate in various projects relating to quality, risk management and compliance initiatives.

• Carry out end-to-end process reviews to ensure both procedural and regulatory compliance, fully documenting findings for follow up.

• Provide assistance to the QA Management Team and the Business before and during inspection, both external & internal.

• Provide feedback to the Management Team to form recommendations for potential changes to team processes and procedures.

What do you need to succeed?

Must-have

• Proven experience in an operational or risk environment within a financial institution.

• Demonstrate knowledge and understanding of internal controls and application of such in the workplace.

• Can work with minimum supervision and able to prioritise workload.

• Strong presentation skills.

Nice-to-have

• Basic understanding of investments & trust structures.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.

• Opportunities to work with the best in the field.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management

Additional Job Details

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIERSaint HelierJersey36.25Full timeWEALTH MANAGEMENTRegularSalaried2025-07-032025-07-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.