Senior Manager, Supplier Relationship
RBC Capital
Job Summary
Job Description
What is the opportunity?
Develops and implements global risk management reports, systems, and processes to minimize investments risks. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.
What will you do?
- Do you enjoy problem solving and embrace new challenges? Are you passionate about developing business relationships, and supporting business partners in their adoption and use of third-party vendor services? Are you someone who thrives in a spirited team environment, questions the status quo and is naturally driven to seek opportunities for cost efficiencies and process improvement? If so, then we would love to hear from you.
- As a Senior Manager Supplier Relationship, you will be responsible for supporting and execution of some of the key components of the Global Supplier Risk & Relationship Management program, primarily supporting RBC’s Wealth Management (WM).
- In this role, you will be part of the Supplier Relationship Management Center Of Expertise (COE) and will execute or support the day-to-day supplier relationship activities for some of the Enterprise’s critical suppliers, supporting the delivery of our Third-Party Risk (TPR) governance requirements. Key activities include but are not limited to: stakeholder engagement of business partners and vendors, conducting cross-regional supplier reviews and other assessments, supplier analytics, business case development, supplier performance monitoring and reporting, as well as supporting various change initiatives within WM’s overall Supplier Risk & Relationship program.
- Leadership and assistance in the management of key Suppliers, supporting the WM businesses. This will include coordinating management activities between RBC and the supplier as well as monitoring, reporting and escalating status of projects and incidents.
- Leadership and coordination of RBC-Supplier operational and executives touch points as appropriate.
- As part of the Supplier Relationship Management COE, assist the business by providing guidance and advice and in addressing ad-hoc questions.
- Implement and support contract governance processes, compliance oversight and reviews, including working with Centers of Governance when appropriate.
- Specifically, support the development and enhancement of supplier exit strategies, required to support regulatory and compliance responsibilities.
- Supporting other RBC Supplier Managers/Global Supplier Managers with governance activities, performing investigations and analysis as required.
- Drive value added support related to supplier management activity by helping to define and maintain supplier management best practices.
What do you need to succeed?
Must-have
- 5-7 years of combined knowledge, skills and background in supplier/vendor management, procurement, or operations, preferably within one or more lines of businesses
- Ability to analyze supplier services, spend and key metrics
- Strong communication & relationship management skills with the ability to present information effectively to various audiences
- Critical thinking, analytical and research skills
- Effective collaborator, leader and positive team member with strong interpersonal skills
- Must have advanced Microsoft Office Skills (e.g. Microsoft Excel and PowerPoint)
- Contract management including contract review towards compliance with contact standards and compliance
Nice-to-have
- Self-motivated with superior prioritization and organizational skills and naturally adept at partnering with peers and colleagues within a global matrix organization
- Familiarity with Wealth Management industry: business, products/services, processes/workflows
- Ability to manage through influence at various levels, including Senior Management
- Data management and data visualization tools, such as Tableau
- Project or change management skills and tools
- Policy and Procedure documentation
- Business Administration degree (BComm / MBA) or management consulting experience
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
Job Skills
Analytical Thinking, Business Process Design, Business Relationships, Decision Making, Global Risk, Operational Risks, Process Improvements, Relationship Management, Risk Control, Risk Management, Supplier Management, Teamwork, Third Party Risk ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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