What is the opportunity?

Business Description

The Enterprise Chief Controls Office (ECCO) is a centralized first line of defense (1LOD) group with the goal of embedding a culture of risk ownership and operational excellence to elevate the control environment. They do this by driving consistency and quality of risk practices to minimize loss and regulatory sanction, drive cost efficiencies, and accelerate project execution to enable growth. The Practice Management team serves to coordinate and drive consistency across 1LOD risk identification, controls, issue management, and non-financial-risk management practices.

Description of the Role

Reporting to the Senior Manager of Risk Governance and Engagement, under the newly formed Enterprise Chief Controls Office (ECCO) - the Manager, Risk Governance and Engagement, is accountable for developing and implementing governance structures, maintaining and enhancing governance documentation, and facilitating stakeholder engagement to ensure effective adoption of practice management protocols. This role involves coordinating working groups and forums to promote collaboration and continuous improvement in governance processes.

Primary responsibilities include:

• Execute Governance Processes (40%)
• Drive Stakeholder Engagement (35%)
• Support Continuous Improvement (25%)

What will you do?

Execute Governance Processes

• Implement enterprise committee structures
• Maintain and update enterprise governance documentation, ensuring accuracy and compliance with established standards
• Draft and maintain committee documentation, including the preparation of agendas, compiling briefing packages, meeting minutes, and tracking action items

Drive Stakeholder Engagement

• Engage with stakeholders to gather insights and feedback, supporting the promotion and adoption of practice management protocols and practices
• Organize and coordinate working groups, advisory sessions, and stakeholder forums, ensuring effective collaboration and information sharing

Support Continuous Improvement

• Analyze feedback and data to assist in identifying areas for process improvement.
• Implement changes to enhance the efficiency and effectiveness of governance processes
• Support the development of metrics and reports to track progress and outcomes

What do you need to succeed?

Must-have

• Bachelor’s Degree in Finance, Business Administration, Risk Management or other related field; familiarity with risk management practices and protocols, particularly in relation to governance
• Familiarity with coordinating and facilitating meetings, workshops, or forums, and engaging with senior stakeholders
• Experience in preparing and managing committee documentation and executive messaging, such as agendas, executive communications and minutes
• Ability to assess and interpret data to identify trends, risks, and areas for improvement in governance processes
• Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders

Nice-to-have

• MBA, CRM, FRM, GRC or other related designations
• Experience in project management or supporting project teams, including task coordination and timeline management
• Proficiency in implementing change management strategies and adapting to evolving requirements

What’s in it for you?

• We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Work on a dynamic topic of strategic importance
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with executives from many different parts of the organization.

Job Skills

Data Gathering Analysis, Effectiveness Measurement, Ethical Business, Fraud Management, Internal Controls, Long Term Planning, Process Management, Results-Oriented, Risk Management, Strategic Thinking

Additional Job Details

BAY WELLINGTON TOWER, 181 BAY ST:TORONTOTORONTOCanada37.5Full timeCHIEF LEGAL & ADMIN OFFICE GRPRegularSalaried2025-06-052025-07-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.